Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jay Henschke

Evans,GA

Summary

Dynamic and results-driven professional with extensive experience in fast-paced environments, including CFA Mullins Crossing & Burger King I-20. Proven expertise in complaint resolution and teamwork, complemented by strong skills in money handling and workplace safety. Recognized for enhancing customer satisfaction and training new team members to uphold high service standards.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member

Chic-Fil-A
02.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong cooperative relationships with coworkers and managers.
  • Contributed to team success by completing jobs quickly and accurately.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Contributed to a peak of 220+ guests served in one hour, as well as increasing profits monthly to nearing $1,000,000.

Assistant Manager

Burger King
08.2023 - 03.2024
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Established team priorities, maintained schedules and monitored performance.

Sandwich Artist

SUBWAY®Restaurants
05.2023 - 02.2024
  • Greeted guests, promoted specials, and took orders.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.

Cashier

Publix Supermarkets
05.2022 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

High School Diploma -

Evans High School
Evans, GA
05-2025

Skills

  • Complaint resolution
  • Equipment operation
  • Clear communication
  • Teamwork and collaboration
  • Heavy lifting - up to 225 lbs
  • Upselling techniques
  • Technical support
  • Workplace safety
  • POS systems
  • Money handling
  • Willingness to learn
  • Adaptability and flexibility

Certification

  • IT Specialist - Network Security
  • IT Specialist - Cybersecurity
  • Adobe Photoshop Certified Professional
  • Adobe Illustrator Certified Professional
  • Adobe Certified Professional in Visual Design
  • CompTIA A+ Certification

Timeline

Team Member

Chic-Fil-A
02.2024 - Current

Assistant Manager

Burger King
08.2023 - 03.2024

Sandwich Artist

SUBWAY®Restaurants
05.2023 - 02.2024

Cashier

Publix Supermarkets
05.2022 - 08.2023

High School Diploma -

Evans High School

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Jay Henschke