Jay Upadhyaya
Atlanta
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
5
5
years of professional experience
Work History
Volunteer Business Analyst
Kadar Infotech
11.2025 - Current
- Engineered 200+ user stories and acceptance criteria in Jira, working alongside product owners to ensure a prioritized backlog that supports core business objectives.
- Executed SQL queries on operational databases to assess transaction-level data, revealing a persistent fulfillment bottleneck resulting in an estimated $50k yearly loss due to delayed orders.
- Articulated project proposal status updates and risk assessments to C-suite and senior leadership through PowerPoint and Google Slides, converting complex technical concepts into straightforward business narratives.
Graduate Assistant
Cumberland University
05.2024 - 07.2025
- enhanced classroom engagement with tutoring and work assessments.
- Supported struggling students with tailored instruction both individually and in small groups to solidify grasp of learning concepts.
- Engaged with teacher to strategize and deliver lessons in accordance with school curriculum targets and objectives.
- Attended departmental meetings to ensure knowledge of university policies and initiatives.
Operation Analyst
Relay Human Cloud Pvt. Ltd
05.2022 - 12.2022
- Created comprehensive BI dashboards using Power BI for data visualization. Automated data processing tasks using Python to enhance efficiency.
- Engineered executive dashboards and analytics reports through Power BI and Excel, boosting reporting efficiency and data visibility by 40%.
- Aided supervisor and team members in maintaining system functionality.
Data Processing Specialist
Nielsen
04.2021 - 04.2022
- Examined and extracted insights from large datasets to reveal trends and patterns for marketing product and business strategies.
- Carried out gap analyses and optimized workflows using process mapping, driving a 16% boost in operational output
- transformed sophisticated business requirements into product features leveraging agile tools (Jira, Confluence)
Education
Master of Science - Information Technology Management
Cumberland University
08-2025
Bachelor of Engineering - Information Technology
SVIT
05-2020
Skills
- Programming & Analytics: Python, R, SQL, A/B Testing, Data Analysis, Informatica MDM
- Visualization Tools: Power BI, Tableau, Excel (Advanced), Oracle BI
- Databases & Cloud: MySQL, Oracle Cloud, AWS, Azure
- ERP & CRM Systems: SAP, Salesforce, ServiceNow
- Collaboration & Project Tools: Microsoft Teams, Slack, Zoom, JIRA, Confluence
- Business & Analytical Skills: Data Governance, Requirement Analysis, Process Optimization
- UAT/Test Planning, Root Cause Analysis
- Gap analysis, Cost-benefit analysis
- Business process improvement, Business solutions development
- Soft Skills: Strategic Thinking, Clear Communication, Documentation, Cross-functional Collaboration
- Certifications: Excel for Data Analysis, R for Data Science, SQL Fundamentals, Power BI
Timeline
Volunteer Business Analyst
Kadar Infotech
11.2025 - Current
Graduate Assistant
Cumberland University
05.2024 - 07.2025
Operation Analyst
Relay Human Cloud Pvt. Ltd
05.2022 - 12.2022
Data Processing Specialist
Nielsen
04.2021 - 04.2022
Bachelor of Engineering - Information Technology
SVIT
Master of Science - Information Technology Management
Cumberland University