Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaycee Hughes

Savannah

Summary

Organized Office Manager known for productive and efficient task completion. Specialize in team leadership, workflow optimization, and administrative management. Excel in communication, problem-solving, and adaptability to drive office efficiency and support company objectives.

Overview

7
7
years of professional experience

Work History

Office Manger

Arborman Tree Service
Savannah
01.2025 - Current
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.

Assistant Manager

Halfmoon Outfitters
Savannah
07.2020 - 01.2025
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Maintained up-to-date knowledge of company products and services.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Ensured compliance with safety regulations and company policies.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Resolved conflicts between team members in an effective manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Managed customer service inquiries and complaints in a timely manner.
  • Communicated regularly with customers to gain insights into their needs.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Sales Associate

The UPS Store Inc.
Savannah
03.2018 - 06.2020
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Upsold additional items based on customer interests and needs.
  • Greeted customers and provided exceptional customer service.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed transactions using a point-of-sale system.
  • Handled customer complaints in a professional manner.
  • Developed trusting relationships with customers by making personal connections.
  • Adhered to company initiatives and achieved established goals.
  • Answered incoming telephone calls to provide store, products and services information.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Education

Some College (No Degree) - Business Administration And Management

Georgia Southern University
Statesboro, GA

Skills

  • Customer service
  • Conflict resolution
  • Employee training
  • Customer relations
  • Policy implementation
  • Staff management
  • Training and coaching

Timeline

Office Manger

Arborman Tree Service
01.2025 - Current

Assistant Manager

Halfmoon Outfitters
07.2020 - 01.2025

Sales Associate

The UPS Store Inc.
03.2018 - 06.2020

Some College (No Degree) - Business Administration And Management

Georgia Southern University

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Jaycee Hughes