Jayden Crook
Villa Rica
Summary
Dynamic and reliable professional with a proven track record in high-paced environments. Excelled in multitasking and exceptional customer service, enhancing guest experiences and fostering repeat business. Skilled in POS system operation and active listening, I consistently led teams towards efficiency and customer satisfaction, embodying a strong work ethic and integrity.
Personable and adaptable individual with a knack for delivering exceptional customer service and creating memorable experiences. Possesses solid multitasking and communication skills. Able to contribute to positive atmosphere and ensure guest satisfaction.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Jefferson's
11.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Operator/Dispatcher/Team Lead
Omnicall Receptionists
07.2023 - 11.2024
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Data Entry.
- Typing efficiency.
- Provided on-the-job training to newly hired workers and team members.
- Lead a team of operators and dispatchers.
Server/Bartender
Jefferson's
02.2023 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Jefferson's
09.2022 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Cashier/Barista
Ingles
06.2021 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier/Assistant
Herbs & More
08.2018 - 06.2021
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
Education
High School Diploma -
Homeschool
Villa Rica, GA 05-2022
Skills
- Strong work ethic
- Strong multitasking
- Attention to detail
- Decision-making
- Friendly and outgoing
- Store cleaning
- Exceptional customer service
- Highly reliable
- Active listening
- Work ethic and integrity
Timeline
Server/Bartender
Jefferson's
11.2024 - Current
Operator/Dispatcher/Team Lead
Omnicall Receptionists
07.2023 - 11.2024
Server/Bartender
Jefferson's
02.2023 - 07.2023
Server
Jefferson's
09.2022 - 02.2023
Cashier/Barista
Ingles
06.2021 - 09.2022
Cashier/Assistant
Herbs & More
08.2018 - 06.2021
High School Diploma -
Homeschool
Similar Profiles
Ethan RoweEthan Rowe
Server at Jefferson'sServer at Jefferson's
Emma PullanEmma Pullan
Server at Jefferson'sServer at Jefferson's
Reagan EllisonReagan Ellison
Bartender at Jefferson'sBartender at Jefferson's