Jayla Burgess
Thomson
Summary
Dynamic professional with experience in library operations and telecommunications. Expertise in customer relations, problem-solving, and meticulous inventory management enhances service delivery and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
25U Signal Support Systems Specialist
National Guard
Thomson
02.2024 - Current
- Secured conformity with safety protocols in all electrical operations.
- Facilitated energy audits to discover avenues for maximizing energy efficiency.
- Maintained inventory of all equipment associated with the signal support system.
- Documented project progress and created detailed reports for management.
- Performed preventive maintenance checks on communications equipment.
Library Student Assistant
Thomson Mcduffie County Library
Thomson
05.2023 - 03.2025
- Backed up staff at the circulation desk to assist with patron questions, check-ins, and check-outs.
- Answered patron inquiries via phone, email, and in person with accurate information.
- Collected donated books and materials for special sales to support library operations.
- Intervened in disruptive situations to ensure a quiet and safe library environment.
- Collected donated books and materials for special sales to support library operations.
- Intervened in disruptive situations to ensure a quiet and safe library environment.
- Provided computer assistance to patrons, facilitating access to library databases.
Education
High School Diploma -
Thomson High School
Thomson, GA05-2025
Skills
- Problem solving
- Safety compliance
- Effective communication
- Digital archiving
- Resource organization
- Technical troubleshooting
- Cataloging materials
- Technology support
- Multitasking Abilities
- Supplies ordering
- Payment collection
- Critical thinking
- Patron records updating
- Educational programming
- Adaptable and flexible
Certification
- Unity Game Designer, May 2025
- NREMT-B, September 2025
- Basic Life Support September 2025
Timeline
25U Signal Support Systems Specialist
National Guard
02.2024 - Current
Library Student Assistant
Thomson Mcduffie County Library
05.2023 - 03.2025
High School Diploma -
Thomson High School