Jayla Jackson
Lawrenceville
Summary
Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
3
3
years of professional experience
Work History
Assistant Manager, Customer Service
Family Dollar
Lawrenceville
12.2022 - 07.2025
- Provided customer service and assistance to customers in resolving issues and concerns.
- Managed day-to-day operations of the Customer Service department.
- Worked with team members to keep a clean, friendly work environment.
- Assisted the store manager with tasks such as inventory, schematics, and seasonal transitions.
Customer Service Representative
Family Dollar
Lawrenceville
09.2022 - 12.2022
- Assisted customers with inquiries and product selections.
- Handled transactions accurately using point-of-sale systems.
- Maintained store cleanliness and organized merchandise displays.
- Processed returns and exchanges according to company policies.
- Resolved customer complaints effectively and promptly.
- Educated customers on promotions and loyalty programs.
- Developed strong customer relationships to encourage repeat business.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
High School Diploma -
Discovery High School
1335 Old Norcross Rd, Lawrenceville, GA 3004605-2022
Skills
- Customer service and support
- Team leadership
- Inventory management
- Conflict resolution
- Point-of-sale systems
- Relationship management
- Time management
- Strong work ethic
- Adaptability
Timeline
Assistant Manager, Customer Service
Family Dollar
12.2022 - 07.2025
Customer Service Representative
Family Dollar
09.2022 - 12.2022
High School Diploma -
Discovery High School
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