Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Jaylen Mitchell

Hampton

Summary

Resourceful Infantry Platoon Leader adept at leading teams to achieve objectives in high-pressure environments. Known for productivity and efficient task completion with specialized skills in strategic planning, operational leadership, and risk management. Excel in communication, problem-solving, and adaptability, leveraging these soft skills to navigate complex challenges and drive team success.

Overview

4
4
years of professional experience

Work History

Deli Cook

Publix
Hampton
01.2025 - Current
  • Prepared deli meats and cheeses according to customer specifications.
  • Maintained cleanliness and organization of deli workspace for optimal efficiency.
  • Assisted customers with product selection and addressed inquiries promptly.
  • Collaborated with team members to ensure effective inventory management.
  • Adhered to food safety guidelines during all food preparation and storage tasks.
  • Monitored product freshness by rotating stock to guarantee quality assurance.

Infantry/Platoon Leader/Squad Leader/Team Leader

United States Army National Guard
Atlanta
01.2024 - Current
  • Ensured that equipment was properly maintained according to established standards.
  • Managed medical care for wounded or injured personnel.
  • Utilized advanced communication systems to provide real-time updates during missions.
  • Provided guidance and direction to soldiers regarding tactics, techniques, and procedures used in combat situations.
  • Organized and conducted training exercises for platoon personnel in order to improve their combat readiness.
  • Ensured that all soldiers had appropriate supplies and equipment necessary for successful mission execution.
  • Conducted reconnaissance operations, gathering intelligence information on enemy positions and activities.
  • Evaluated progress made by platoon members during field exercises in order to identify areas needing improvement.
  • Maintained constant communication with higher headquarters, ensuring all orders were followed accurately.
  • Monitored platoon morale, providing counseling when needed to maintain cohesion among team members.
  • Participated in after-action reviews following missions to assess performance levels achieved by team members.

Cashier/Mechanical Technician

Auto Zone Auto Parts
Hampton
08.2022 - 01.2024
  • Answered incoming calls promptly, providing accurate information about products and services.
  • Organized backrooms storage areas according to company standards.
  • Processed customer transactions and provided excellent customer service.
  • Operated register for cash, and credit card transactions, maintaining accuracy.
  • Changed batteries, headlight, taillights, and air filters.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Answered customer inquiries regarding store policies and procedures.
  • Issued receipts, refunds, credits or change due to customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Performed other duties as assigned by management.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Front End Associate/Customer Service Representative

Walmart
Hampton
10.2021 - 08.2022
  • Performed daily opening and closing procedures according to standard operating procedures.
  • Consistently met all performance goals set by management.
  • Greeted customers warmly upon arrival and identified their needs.
  • Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
  • Assisted in organizing merchandise displays on the sales floor.
  • Stocked shelves with new inventory according to established guidelines.
  • Demonstrated strong problem solving skills when handling customer complaints or inquiries.
  • Provided product knowledge to customers as needed.
  • Utilized point-of-sale system to process cash, credit card, check and gift card payments.
  • Greeted customers and provided assistance with product selection.
  • Ensured compliance with all safety policies and procedures.
  • Collaborated closely with coworkers on special projects or tasks as assigned by manager.
  • Processed returns and exchanges according to store policies.
  • Maintained a clean, organized and inviting store environment.
  • Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
  • Maintained clean and clutter-free front-end area.
  • Re-stocked check-out line and end-cap displays with new merchandise.

Cook

Wendy's
Hampton
08.2021 - 10.2021
  • Prepared meals according to menus, adjusted ingredients and cooking times accordingly.
  • Resolved customer complaints regarding food quality or services provided.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Adhered to food safety standards when storing and preparing foods.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Organized storage areas for efficient usage of space.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Education

Infantry US Army - Infantry

United States Army Infantry School, Fort Moore
Columbus, GA
06-2024

High School Diploma -

Lovejoy High School
Hampton, GA
05-2023

Skills

  • Surveillance techniques
  • Radio communications
  • Vehicle operations
  • Offensive Operations
  • Personnel management
  • Operational planning
  • Intelligence analysis
  • Land navigation
  • Physical fitness
  • Building morale
  • Maintaining security
  • Physical conditioning
  • Intelligence gathering
  • Field training
  • Administrative support
  • Safety monitoring
  • Weapons handling
  • Changing batteries
  • Changing headlights and taillights
  • Customer service
  • Customer support
  • Cleanliness
  • Hardworking
  • Motivated
  • Boosting morale
  • Teamwork
  • Discipline

Education and Training

other,other

Timeline

Deli Cook

Publix
01.2025 - Current

Infantry/Platoon Leader/Squad Leader/Team Leader

United States Army National Guard
01.2024 - Current

Cashier/Mechanical Technician

Auto Zone Auto Parts
08.2022 - 01.2024

Front End Associate/Customer Service Representative

Walmart
10.2021 - 08.2022

Cook

Wendy's
08.2021 - 10.2021

Infantry US Army - Infantry

United States Army Infantry School, Fort Moore

High School Diploma -

Lovejoy High School

Similar Profiles

CREATE PROFILE
Jaylen Mitchell