Jazmine Holmes
Albany
Summary
In my past 5 years of working, I have been the warm face that greets customers. I have spent the past 5 years welcoming the public into a space to receive goods. I am full of energy and always on the search of new ways to bring a smile to the public. I take pride in promoting myself in the field of customer service and always look forward to brightening everyone's day in the little bit of time that I am pleased with serving them.
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cookie Crew
Insomnia Cookies
01.2025 - 06.2025
- Worked front counter and back of house.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Cashier
Round Bagels & Donuts
10.2023 - 01.2025
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service.
- Worked closely with customers to make sure they received the purchased goods they wanted.
Cashier/Barista
Port City Java
02.2022 - 09.2023
- Trained and mentored new staff members on cashiering procedures and customer service along with teaching new members the proper way to make drinks.
- Worked closely with the public and made sure their needs were met during their visit.
Education
Bachelor of Arts - History
University of North Carolina Wilmington
06.2025
Skills
- Problem Solving - Expert
- Creativity - Expert
- Ability to Multitask - Experienced
- Time Management - Expert
- Teamwork - Expert
- Leadership - Experienced
- Ability to Work Under Pressure - Expert
- Computer Skills - Skillful
- Adaptability - Expert
- Microsoft Office - Skillful
- Ability to Work in a Team - Skillful
- Inventory Control - Skillful
- Customer Service Skills - Expert
- Creative Problem Solving - Expert
- Customer service
- Time management
Certification
CPR Certified – American Red Cross
Timeline
Cookie Crew
Insomnia Cookies
01.2025 - 06.2025
Cashier
Round Bagels & Donuts
10.2023 - 01.2025
Cashier/Barista
Port City Java
02.2022 - 09.2023
Bachelor of Arts - History
University of North Carolina Wilmington
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