Jamoski Rachel
Douglas
Summary
Accomplished supervisor with a proven record of effective staff development, performance management, and goal-driven leadership. Demonstrates strong ability to motivate diverse teams, foster accountability, and drive continuous improvement. Skilled in implementing process enhancements that reduce errors, improve efficiency, and support compliance with organizational standards. Adept at problem-solving, communication, and cross-functional collaboration. Ready to contribute expertise to achieve operational excellence, enhance productivity, and elevate overall customer satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Supervisor
FedEx
Albany, GA
04.2010 - Current
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members on efficient package handling techniques.
- Coordinated workflow processes to optimize productivity and minimize delays.
- Implemented process improvements that enhanced operational efficiency and reduced errors.
- Developed training programs to enhance team skills and knowledge retention.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Developed detailed plans based on broad guidance and direction.
Reuse Technician
LapCorp
Albany,Ga
06.2008 - 04.2010
- Operated and maintained reuse equipment to ensure optimal functionality and safety compliance.
- Conducted quality control inspections on reused materials, ensuring adherence to industry standards.
- Trained new technicians on operational procedures and safety protocols for reuse processes.
- Coordinated with cross-functional teams to streamline workflows and improve process efficiency.
- Analyzed process data to identify trends and recommend improvements in reuse operations.
- Developed training materials that enhanced staff understanding of reuse protocols and compliance requirements.
- Provided exceptional customer service to external clients, addressing their needs promptly and professionally.
Education
High School Diploma -
Southwest Ga Institute Of Education
Albany, GASkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Employee motivation
- Staff development
Certification
HIPPA Certified
Bloodborne Pathogen Certified
Timeline
Supervisor
FedEx
04.2010 - Current
Reuse Technician
LapCorp
06.2008 - 04.2010
High School Diploma -
Southwest Ga Institute Of Education