Jazzye White
Atlanta
Summary
Personable and energetic front desk receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in dentistry, childcare, insurance verification and appointment scheduling.
Overview
10
10
years of professional experience
Work History
LEAD LOGISTICS MANAGER
DHL
07.2023 - Current
- Implemented vendor management system that improved supplier reliability and quality of goods received.
- Organized records of vehicles, schedules and completed orders.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Enhanced team collaboration and communication, leading to more efficient problem-solving during peak operational periods.
- Optimized warehouse layout for increased efficiency in inventory management, leading to smoother operational flow.
Dental Receptionist
Anderson Family Ortho
10.2019 - 06.2023
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.
- Managed accounts receivable duties by timely invoicing patients for services rendered while tracking payments received or outstanding balances due accurately.
- Increased patient retention with personalized follow-up calls to gather feedback and address any concerns.
- Enhanced team efficiency by providing administrative support, including inventory management and supply ordering.
Front Desk Receptionist
Johnson Family Child Care Service
06.2014 - 06.2019
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting parents/children upon arrival at the front desk.
- Collected deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Education
Associate of Science - HUMAN SCIENCE
El Paso Community College
El Paso, TX06.2022
Skills
DENTAL INSURANCE VERIFICATION/PROCESSING
DENTAL TERMINOLOGY
INVENTORY CONTROL
TEAM MANAGEMENT/LEADERSHIP
EXCELLENT IN DENTRIX/MICROSOFT/EXCEL
PATIENT COORDINATION SCHEDULING
Timeline
LEAD LOGISTICS MANAGER
DHL
07.2023 - Current
Dental Receptionist
Anderson Family Ortho
10.2019 - 06.2023
Front Desk Receptionist
Johnson Family Child Care Service
06.2014 - 06.2019
Associate of Science - HUMAN SCIENCE
El Paso Community College
Similar Profiles
Gabriel NedlerGabriel Nedler
Warehouse Agent at DHLWarehouse Agent at DHL
Tevante GarrettTevante Garrett
Forklift Operator at DHLForklift Operator at DHL
Mary ChinmouthMary Chinmouth
Customer Service Representative at DHLCustomer Service Representative at DHL