Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeanette Hoskins

Woodstock

Summary

Dedicated and compassionate Veterinary Assistant with over 20 years of experience in veterinary care and front desk operations. Proven skills in client relations, patient handling, administrative duties, and supporting veterinary teams in both general and surgical procedures. Known for reliability, adaptability, and delivering quality care in fast-paced environments.

Overview

24
24
years of professional experience

Work History

Server (part-time)

Rojo Cocina Mexicana & Cantina
10.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.

Veterinary Assistant

Mabry Animal Hospital
02.2021 - Current
  • Greet and admit clients, manage multi-line phone system, and coordinate appointment/surgery scheduling.
  • Assist veterinarians in surgeries, examinations, imaging, and dental procedures.
  • Provide compassionate patient care and clear client communication.
  • Ensured accuracy in record-keeping, processed transactions, and managed entries.
  • Streamlined appointment scheduling to maximize daily client visits and maintain a smooth workflow for the veterinary team.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
  • Administered medications to animals in treatment and documented changes in condition.
  • Restrained animals for examination and treatment.
  • Administered injections, oral medications and topically applied medications prescribed by veterinarian.
  • Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.

Veterinary Assistant / Front Office Support

Town & Country West Veterinary Clinic
08.2008 - 02.2021
  • Provided front desk and client service support including appointment scheduling and phone management.
  • Assisted in client education, patient intake, payment handling, and data processing.
  • Improved patient care by assisting veterinarians with examinations and treatments.
  • Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Assisted in diagnostic procedures such as radiographs, bloodwork analysis, and urine testing for comprehensive patient evaluations.
  • Ensured accurate record-keeping by updating patient files with medical histories, diagnoses, and prescribed treatments.
  • Contributed to accurate billing processes through meticulous documentation of services provided during each visit or procedure performed on patients.
  • Boosted vaccination compliance rates by following up with clients to remind them of upcoming appointments and necessary booster shots.
  • Collaborated effectively with other vet assistants to streamline daily operations within the clinic setting.

Receptionist / Veterinary Assistant

Fair Oaks Veterinary Hospital
10.2001 - 12.2005
  • Managed client check-in/out, scheduled appointments and procedures, and maintained medical records.
  • Sent out vaccine reminders and coordinated follow-up care.

Education

Associate Of Applied Business -

Chattahoochee Technical College
Acworth, GA

High School Diploma -

Marietta High School
Marietta, GA

Skills

  • Customer Service & Communication
  • Client Education & Support
  • Veterinary Assistance & Patient Care
  • Appointment & Surgery Scheduling
  • Microsoft Office (Word, Excel, PowerPoint), Avimark, Lotus Notes, SAP
  • Filing, Faxing, Data Entry, Payment Processing
  • Adaptable, Trustworthy, Detail-Oriented
  • Strong work ethic

Timeline

Server (part-time)

Rojo Cocina Mexicana & Cantina
10.2022 - Current

Veterinary Assistant

Mabry Animal Hospital
02.2021 - Current

Veterinary Assistant / Front Office Support

Town & Country West Veterinary Clinic
08.2008 - 02.2021

Receptionist / Veterinary Assistant

Fair Oaks Veterinary Hospital
10.2001 - 12.2005

Associate Of Applied Business -

Chattahoochee Technical College

High School Diploma -

Marietta High School

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Jeanette Hoskins