Jeanne Engle
Perry
Summary
Highly qualified, detail-oriented and hardworking, committed and motivated with exceptional customer service with decisions making skills. Strong work ethic, professional demeanor and great initiative. More than 20 years of experience. Proficient in multi- tasking, account research and client relations. Expert computing and technology skills are including competence in multiple software applications, Microsoft Word, Microsoft Outlook, Microsoft Power Point, Access, Oracle, Lease Connect and Excel. Excellent verbal, written, and interpersonal communication skills.
Professional administrative expert prepared for leading and optimizing office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in project management, process improvement, and communication. Reliable and efficient with proactive approach to problem-solving and organizational excellence.
Overview
29
29
years of professional experience
Work History
Administrative Manager
Engle Heating & Air
Perry, GA
09.2015 - Current
- Order equipment from HVAC dealer for customer installations
- Invoice & collect payment from customer's
- Set up financing with customer
- Register customer warranties
- Payroll for employees
- Handle accounts receivables and accounts payables for business
Well Operations Coordinator- US Region
Suez
Perry, GA
09.2015 - Current
- Coordinate maintenance plan schedules with service centers to ensure timely completion of planned and requested service to well companies.
- Create service requests for each well project.
- Assist in year-end and month end accounting deadlines.
- Process accounting billing notes and write PO’s for contractors.
- Adjust active projects accounting budgets for invoicing.
- Review new customer contracts for terms and conditions.
- Set up new customer contracts in computer system.
- Visited and trained well companies on corporate processes.
- Worked with project managers to insure company guidelines are followed on new jobs.
- Other job positions- Tank Operations Coordinator South / Northeast Regions
Major Account Representative
GE Capital
Macon, GA
09.1997 - 09.2015
- Managed a 64 Million dollar customer portfolio.
- Processed confidential customer information.
- Communicated with customers and sales via phone, email.
- Organized customer files, developed spreadsheets, faxed reports and scanned documents.
- Reviewed customer’s accounts for reporting purposes and processed reconciliations for customers.
- Lead collections and customer meetings.
- Work with outside sales for correct paperwork to amend customer leases.
- Systematically prepared documents and assembled financial statements for independent auditors.
- Visited customers to resolve billing problems.
- Processed legal assumptions for customer’s leases.
- Assist Collections Department and Cash Department when needed.
- Assist with software testing for IT and work on department projects.
- Other job positions- Collector, Portfolio Analyst, Collections Supervisor
Education
High School Diploma -
Northside High
Warner Robins, GASkills
- Managing Multiple Priorities
- Problem Resolution
- Conflict Resolution
- Accounting Experience
- Customer Service experience
- Deadline-Oriented
- Customer-Oriented
- Financial Reporting
- Team/Goal Oriented
- Supervisory Experience
Affiliations
- GE Capital United Way Fundraising Award 2009
- IKON Team Player Award 2003
- GE Capital –Vendor Finance Award 2005,2006,2007,2013
- Ge Capital Employee Council Committee 2015
Timeline
Administrative Manager
Engle Heating & Air
09.2015 - Current
Well Operations Coordinator- US Region
Suez
09.2015 - Current
Major Account Representative
GE Capital
09.1997 - 09.2015
High School Diploma -
Northside High