Jedd Ferreira
Dawsonville
Summary
Adept at machine operation and technical troubleshooting, I significantly enhanced team performance at Atlanta Casework Systems Inc. by solving complex problems and optimizing processes. My calm demeanor and attention to detail ensured quality assurance and efficiency, making me a dependable asset in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Server
Pizzeria LUCA
Lancaster, PA
07.2025 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Electrical Apprentice
BBEC
Mechanicsburg, PA
04.2025 - 06.2026
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Terminated wiring and connected circuits with correct techniques.
- Pulled wire according to plans and code requirements.
- Optimized work readiness with organized tools and spaces.
- Adhered to electrical and building codes when installing and repairing electrical systems or components.
- Understood and used proper tools and equipment to install and maintain electrical systems.
Stain Machine Operation
Atlanta Casework Systems Inc.
Cumming
08.2023 - 03.2025
- Operated a variety of machinery and tools safely and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed inventory and supplies to ensure materials were available when needed.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Utilized various software and tools to streamline processes and optimize performance.
- Operated equipment and machinery according to safety guidelines.
- Conducted testing of software and systems to ensure quality and reliability.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked with cross-functional teams to achieve goals.
- Worked effectively in team environments to make the workplace more productive.
Bakery Assistant
Publix
Dawsonville
06.2022 - 08.2023
- Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
- Monitored expiration dates on ingredients and finished products.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Served customers at the front counter by providing product information and taking orders.
- Washed preparation utensils, tools and machinery by hand or industrial dishwasher.
- Maintained a clean and sanitary work area throughout the day.
- Provided excellent customer service by addressing inquiries promptly and courteously.
- Assisted with baking and decorating tasks as required.
- Ensured that all safety protocols were followed while working in the bakery area.
- Prepared and packaged bakery goods for display and sale.
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
- Wrapped, weighed, and priced bakery items, ensuring accurate labeling.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Education
Some College (No Degree) - Design & Media Production Specialist Certificate
Lanier Technical College
Oakwood, GA01-2023
High School Diploma -
Crossbow Academy Homeschool
Dawsonville, GA05-2023
Skills
- Machine operation
- Quality assurance
- Technical troubleshooting
- Problem solving
- Calm under pressure
- Attention to detail
- Dependable and responsible
- Supply restocking
References
References available upon request.
Timeline
Server
Pizzeria LUCA
07.2025 - Current
Electrical Apprentice
BBEC
04.2025 - 06.2026
Stain Machine Operation
Atlanta Casework Systems Inc.
08.2023 - 03.2025
Bakery Assistant
Publix
06.2022 - 08.2023
Some College (No Degree) - Design & Media Production Specialist Certificate
Lanier Technical College
High School Diploma -
Crossbow Academy Homeschool