Jeena Patel
Centerville
Summary
Organized professional with 8 years of experience in customer service, healthcare coordination, and administrative support. Skilled in managing documentation, coordinating communication between teams, scheduling tasks, and maintaining organized records. Known for strong attention to detail, reliability, and the ability to manage multiple priorities in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Patient Care Coordinator
Altruix
Philadelphia
11.2023 - 07.2025
- Managed coordination of patient care while ensuring documentation accuracy and timely task completion.
- Maintained communication with assigned facilities and physicians to confirm information and resolve questions.
- Ensured patient information was accurate on designated documentation and records.
- Worked closely with a team of five to meet daily operational goals.
- Maintained organized patient documentation and ensured accurate data entry across internal systems.
- Assisted with scheduling coordination and administrative documentation to support efficient patient services.
Pharmacy Technician Manager
Apex Pharmacy
Philadelphia
01.2017 - 10.2023
- Communicated with healthcare providers to resolve denied authorizations and insurance rejections.
- Managed insurance claims processing and payment reconciliation while resolving discrepancies.
- Handled operational challenges including third-party billing issues and system troubleshooting.
- Oversaw prior authorization submissions and supported technicians in daily operations.
- Delivered customer service, prepared prescriptions, answered inquiries, and escalated issues to the pharmacist.
Teller
PNC Bank
Philadelphia
01.2022 - 12.2022
- Assisted customers with opening and managing accounts including checking, savings, and credit cards.
- Processed transactions including withdrawals, deposits, transfers, and loan payments following banking protocols.
- Provided support and guidance regarding banking services and account options.
Administrative Assistant
E-Z HomeCare
Philadelphia
01.2016 - 12.2016
- Coordinated communication between staff to support daily office operations and task completion.
- Assisted with monthly reporting and documentation.
- Maintained organized personnel files and administrative records.
- Completed assigned tasks accurately and within required timelines.
Education
Bachelor of Business Administration -
Penn State
PA01.2022
Skills
- Leadership skills
- Customer service
- Problem solving
- Time management skills
- Technical proficiency
- Scheduling and coordination
- Document management
- Data entry and maintenance
- Office administration
- Team adaptability
- Multitasking abilities
- Computer literacy
Timeline
Patient Care Coordinator
Altruix
11.2023 - 07.2025
Teller
PNC Bank
01.2022 - 12.2022
Pharmacy Technician Manager
Apex Pharmacy
01.2017 - 10.2023
Administrative Assistant
E-Z HomeCare
01.2016 - 12.2016
Bachelor of Business Administration -
Penn State