Jeff Couch
Acworth,GA
Summary
Retired from 40 years working in healthcare information technology. Honest and dependable worker that can be counted on in any situation.
Overview
48
48
years of professional experience
Work History
IS Business Applications Manager
Shepherd Center
06.2022 - 12.2025
- Developed and implemented business application strategies to enhance operational efficiency.
- Collaborated with cross-functional teams to identify technology needs and optimize system usage.
- Managed software upgrades and ensured seamless integration with existing applications.
IS Operations Director
Shepherd Center
07.2020 - 06.2022
- Streamlined operational processes, enhancing service delivery and patient satisfaction.
- Led cross-functional teams to implement strategic initiatives, improving organizational efficiency.
- Developed and monitored key performance indicators to assess operational effectiveness.
- Mentored staff on best practices, fostering a culture of continuous improvement.
IS Applications Manager
Shepherd Center
10.1995 - 06.2020
- Managed application deployment and maintenance to enhance operational efficiency across teams.
- Led cross-functional teams to implement software solutions that improved patient care delivery.
- Streamlined support processes, reducing resolution time for technical issues by optimizing workflows.
IS Project Manager
Promina Health System
01.1985 - 10.1995
- Led cross-functional teams to deliver healthcare projects on time and within budget.
- Developed and implemented project plans aligning with organizational goals and compliance standards.
- Facilitated stakeholder meetings to ensure clear communication of project milestones and requirements.
Specialist 5
US Army
12.1977 - 12.1981
Education
BBA - Accounting
Kennesaw State University
Kennesaw, GA06-1986
Skills
- Software implementation
- Business process design
- Incident management
Timeline
IS Business Applications Manager
Shepherd Center
06.2022 - 12.2025
IS Operations Director
Shepherd Center
07.2020 - 06.2022
IS Applications Manager
Shepherd Center
10.1995 - 06.2020
IS Project Manager
Promina Health System
01.1985 - 10.1995
Specialist 5
US Army
12.1977 - 12.1981
BBA - Accounting
Kennesaw State University