Jeffrey House
Marietta
Summary
Competent Live Events Associate with proven ability to develop creative, effective and successful event strategies. Possesses excellent communication and interpersonal skills to establish and maintain positive working relationships. Adept at managing all aspects of event planning including logistics, venue selection and catering.
Assisted store management as Senior Game Advisor directing junior employees and performing activities associated with gaming retail store environment. Greeted customers, answered questions and suggested video games and related merchandise. Handled cash register sales, refunds and returns following store policy.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
9
9
years of professional experience
Work History
Restaurant Server
Longhorn Steakhouse
02.2025 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Stayed up-to-date on menu changes to help customers make food choices.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Checked guests' identification before serving alcoholic beverages.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Live Events Associate
Inkwells
08.2020 - Current
- Trained and supervised event staff to complete tasks on time.
- Coordinated travel and accommodations for event attendees.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Developed detailed event reports, documenting all aspects of each event.
- Utilized social media to promote events and increase attendance.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Monitored and controlled event expenditures to meet budgets.
- Implemented contingency plans to address last-minute changes or unforeseen events.
Restaurant Server
McCormick & Schmick's Seafood & Steaks
02.2019 - 01.2020
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Increased sales significantly by upselling higher-end products to customers.
Senior Game Advisor
GameStop
03.2017 - 02.2019
- Helped management receive, inventory and display games and game-related devices and properly processed damaged merchandise for return.
- Demonstrated games and gaming devices to customers unfamiliar with technology, answered questions and made recommendations.
- Maintained clean and orderly store throughout work shift.
- Provided timely feedback and recommendations to management based on customer interactions.
- Enhanced customer experience by introducing latest games, relating interesting game aspects and encouraging customers to consider expanding gaming interests.
Education
High School Diploma -
Murphy High School
Murphy, NCWelding Certificate - Welding Technology
Tri-County Community College
Murphy, NCSkills
- Event conceptualization
- Brand recognition strategies
- Event strategy development
- Logistics coordination
- Event booth installation
- Strong attention to detail
- Team leadership
- Prioritization skills
- Polished professional presence
- Manage event logistics
- Clear communication
- Efficient dining management
- Consistent professional demeanor
Timeline
Restaurant Server
Longhorn Steakhouse
02.2025 - Current
Live Events Associate
Inkwells
08.2020 - Current
Restaurant Server
McCormick & Schmick's Seafood & Steaks
02.2019 - 01.2020
Senior Game Advisor
GameStop
03.2017 - 02.2019
High School Diploma -
Murphy High School
Welding Certificate - Welding Technology
Tri-County Community College