Jeida Moore
Dunkin' Donuts
Covingtion
1
Certification
7
years of professional experience
Dynamic and results-driven professional with extensive experience in fast-paced environments, including Chipotle. Proven track record in exceptional customer service and team leadership, ensuring operational excellence and compliance. Skilled in time management and safe food handling, consistently enhancing guest experiences while training and supervising staff for optimal performance.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Barista
5 Months- Prepared espresso, iced beverages, and baked goods while maintaining speed and consistency during rush periods.
- Operated POS system, processed cash and card transactions, and balanced drawer accuracy.
- Delivered friendly customer service, resolved order issues, and supported positive guest experiences.
- Coordinated drive-thru and front-counter flow to reduce delays and support efficient order fulfillment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Restocked cups, coffee supplies, and menu items to keep service stations ready for peak demand.
- Maintained regular and consistent attendance and punctuality.
Assistant Manager
1 Year 7 Months- Resolved customer concerns promptly, maintaining positive guest experiences and brand standards.
- Audited cash handling, register accuracy, and deposit preparation for operational control.
- Supported opening and closing procedures, securing restaurant readiness and end-of-day accountability.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Assistant Manager
4 Years 1 Month- Supervised shift operations, ensuring fast service, clean facilities, and consistent food quality.
- Trained team members on POS procedures, service standards, and restaurant safety protocols.
- Managed scheduling, labor coverage, and daily task assignments to support smooth operations.
- Monitored inventory levels and coordinated product ordering to reduce shortages.
- Enforced food safety, sanitation, and compliance standards throughout service periods.
Education
Associate of Science - Nursing
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Exceptional customer service
Team leadership
Safe food handling
Certification
- Licensed serfsafe - 2027
Timeline
Barista
Dunkin' Donuts
04.2026 - 09.2026Read More
Assistant Manager
Chipotle Restaurant
05.2024 - 12.2025Read More
Assistant Manager
Zaxbys
02.2020 - 03.2024Read More
Georgia State University
Associate of Science from Nursing
Read More