Jelani Thornhill
Savannah
Summary
Dynamic professional with a strong work ethic and a proven track record at Autoshine, excelling in vehicle detailing and customer satisfaction. Adept in chemical handling and multitasking, I consistently delivered high-quality results while fostering teamwork and maintaining a safe workspace. Committed to continuous improvement and adapting to new technologies for enhanced service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Car Detailer
Autoshine
01.2022 - Current
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
- Adhered to safety protocols while using chemicals and equipment to protect both employees and customers'' property.
- Contributed to a positive work environment by fostering teamwork and maintaining open lines of communication with colleagues.
- Assisted with inventory control measures, ensuring adequate stock levels of necessary supplies at all times.
- Streamlined workflow processes by keeping tools and supplies well-organized for easy access throughout each task.
- Adapted quickly to new detailing technologies and tools, keeping service offering competitive.
- Maintained safe and organized workspace to prevent accidents and improve workflow.
- Demonstrated attention to detail in removing tough stains and odors, restoring vehicle interior ambiance.
Fitness Instructor
Youth Men’s Christian Association
01.2022 - Current
- Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
- Designed innovative fitness plans to keep clients engaged.
- Developed goal-oriented training programs that led clients to achieve significant improvements in strength, endurance, flexibility, and overall functional ability.
- Collaborated with clients to identify potential barriers to achieving fitness goals.
- Boosted client motivation by developing personalized fitness programs tailored to individual goals and abilities.
- Maintained clean and organized fitness facilities, providing a safe and welcoming space for all gym members.
- Remained current with fitness trends and techniques to provide latest and most impactful workouts for clients.
- Provided clients with nutrition and lifestyle advice to support overall health and wellness.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Stayed current with CPR and first aid certification to provide emergency response in case of injury.
- Enhanced class participation by designing fun and engaging group exercise routines that catered to various fitness levels.
- Created individualized fitness programs to meet clients' goals, physical abilities and limitations.
- Adapted instruction to accommodate special needs, disabilities and physical limitations.
- Organized community-wide fitness events, raising awareness about health benefits associated with regular exercise and encouraging an active lifestyle among residents.
- Maintained clean and organized workout environment to enhance overall fitness experience.
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Improved gym member retention through consistent monitoring of progress and providing regular feedback on performance.
- Conducted comprehensive fitness assessments to evaluate client''s physical capabilities and established baseline measurements for tracking progress.
- Sought continuous professional development opportunities through attendance at workshops, conferences, seminars related to health and wellness trends in order to provide up-to-date expertise for clients'' benefit.
- Increased membership sales by conducting informative tours of the facility and highlighting unique features of the gym''s offerings.
- Partnered with local businesses to provide special discounts on gym memberships, encouraging community support through mutually beneficial relationships.
- Kept accurate and updated client records to track progress and provide follow-up.
- Promoted importance of mental health alongside physical fitness, integrating stress-reduction techniques into workout plans.
- Maintained high standards of gym cleanliness and equipment maintenance, ensuring safe workout environment.
- Improved client satisfaction, promptly addressing concerns and providing motivational support throughout their fitness journey.
- Facilitated recovery and prevented injuries by incorporating flexibility and stretching exercises into routines.
Fast Food Worker
Sonics Drive In
01.2024 - 09.2024
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
- Trained newly hired employees on routine tasks and customer service.
- Trained new staff on operational procedures, ensuring consistency in service delivery.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
Education
Diploma - Automotive Engineering
Islands Highschool
Savannah, GA05.2023
Skills
- Hand tools
- Power equipment operation
- Chemical handling
- Odor elimination
- Mechanical aptitude
- Safety inspections
- Engine degreasing
- Quality control analysis
- Multitasking and organization
- Task prioritization
- Equipment handling
- Work order fulfillment
- Strong work ethic
- Adaptable and flexible
- Heavy lifting
- Reliable and responsible
- Hand and power tool operation
- Operating heavy machinery
- Team collaboration
- Conscientious and Detail-oriented
Certification
The certifications I’ve acquired in the last 2 years are Professional Ropes Course Association (PRCA) and (AGMA)
Languages
Spanish
Professional Working
French
Professional Working
Timeline
Fast Food Worker
Sonics Drive In
01.2024 - 09.2024
Car Detailer
Autoshine
01.2022 - Current
Fitness Instructor
Youth Men’s Christian Association
01.2022 - Current
Diploma - Automotive Engineering
Islands Highschool
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