Jelena Tyus
New Orleans,LA
Summary
Dynamic and detail-oriented professional committed to excellence and organization in all aspects of work. Known for rapid learning abilities and a keen eye for detail, ensuring tasks are executed with precision and clarity. Possesses a positive attitude and an outgoing personality, fostering collaboration and teamwork in any environment. Demonstrates exceptional patience and compassion, creating a supportive atmosphere that encourages collective success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Babysitter
Care.com Inc
McDonough, GA
01.2024 - Current
- Earned the trust of families through dependable childcare, leading to supervision of up to 3–5 children from multiple families at one time in a safe and organized environmentSupervised children’s daily activities while ensuring safety, engagement, and emotional well being
- Planned age appropriate educational games, activities, and routines that supported learning and development
- Communicated effectively with parents regarding children’s progress, behavior, and daily needs
- Assisted with meal preparation, bedtime routines, housekeeping, and maintaining organized play areas
- Supported positive behavior and conflict resolution through patience, communication, and structured routines
- Built strong relationships with families through reliability, professionalism, and compassionate care
- Recognized by families for providing exceptional childcare, leading to referrals and being frequently requested for babysitting services
- Earned the trust of families through dependable childcare, leading to supervision of up to 3–5 children from multiple families at one time in a safe and organized environment
Retail Sales Representative
Metro by T-Mobile
McDonough, GA
10.2023 - 05.2024
- Assisted customers with product selection, recommendations, and inquiries to create positive shopping experiences
- Built strong customer relationships through effective communication, product knowledge, and personalized service
- Processed transactions accurately using point of sale systems while maintaining efficiency in fast paced environments
- Supported inventory management through stock checks, merchandising, and organization of sales displays
- Consistently contributed to sales goals through upselling techniques and promotion awareness
- Trained new team members on store procedures and customer service expectations
Host
Olive Garden
Lansing, IL
06.2022 - 03.2023
- Greeted and seated guests while creating a welcoming and organized dining experience
- Coordinated with servers and kitchen staff to maintain efficient service flow during high volume shifts
- Assisted with opening and closing duties, side work, cleanliness, and preparation of dining areas
- Handled guest concerns professionally while maintaining composure in fast paced environments
- Supported team operations by assisting servers, bussers, and food runners as needed
- Helped train new hosts on customer service standards and restaurant procedures
Crew Member
Zaxbys
Macon, GA
10.2020 - 03.2021
- Delivered friendly and efficient customer service in a fast paced environment
- Took customer orders, prepared meals, processed payments, and assisted front counter and drive-thru operations
- Maintained cleanliness and organization of dining, kitchen, and workstation areas to uphold health and safety standards
- Collaborated with team members and management to improve workflow and service efficiency during busy hours
- Assisted with restocking inventory and handling multiple tasks while maintaining accuracy and professionalism
Education
Bachelor of Science - Nursing
Southern University At New Orleans
New Orleans, LA05.2029
High school diploma -
Thornton Fractnl No High School
Calumet City, IL05.2023
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Critical thinking
- Attention to detail
- Active listening
- Customer service
- Strong multitasking
- Positive attitude
- Teamwork and collaboration
Accomplishments
- Awarded by the Historically Black Colleges & Universities Athletic Conference for acceptance into Southern University At New Orleans Nursing Program.
- Fall 2025 Academic Honor Roll.
Affiliations
- Student Government Association Chief Justice 2026-2027
- Year Book Club 2026-2027
- Track and Field Student Athlete 2026-2027
Certification
Mental Health First Aid
Timeline
Babysitter
Care.com Inc
01.2024 - Current
Retail Sales Representative
Metro by T-Mobile
10.2023 - 05.2024
Host
Olive Garden
06.2022 - 03.2023
Crew Member
Zaxbys
10.2020 - 03.2021
Bachelor of Science - Nursing
Southern University At New Orleans
High school diploma -
Thornton Fractnl No High School
Student Government Association Chief Justice
Passionate about leadership, accountability, and advocating for student voices on campus. Strong communication and conflict-resolution skills with the ability to remain fair, professional, and open-minded in group settings. Experienced in balancing academics, extracurricular involvement, and teamwork while maintaining organization and responsibility.