JEMELLA TAYLOR
Lithonia
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Grady Memorial Hospital
10.2020 - 01.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Transporter
Grady Memorial Hospital
04.2018 - 09.2020
- Warmly greeted patients and visitors and made each feel welcome.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Operated [Type] of vehicle and carefully followed all safety protocols and procedures.
- Maintained accurate logs of equipment deliveries and patient trips and submitted documentation at end of shift.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
Education
Associate of Science - Business Administration
Georgia Piedmont Technical College
Clarkston, GA05.2021
Skills
- Programming
- Microsoft Outlook
- HMS
- Writing
Timeline
Front Desk Receptionist
Grady Memorial Hospital
10.2020 - 01.2023
Transporter
Grady Memorial Hospital
04.2018 - 09.2020
Associate of Science - Business Administration
Georgia Piedmont Technical College
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