Overview
Work History
Education
Skills
Timeline
Generic

Jenelle Trickey

Savannah

Overview

8
8
years of professional experience

Work History

Bartender, Server

Bowtie BBQ
Savannah
11.2023 - 05.2025
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Resolved customer complaints in a professional manner.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Greeted frequent visitors by name and explained new promotions.
  • Effectively multitasked within fast-paced environment.
  • Greeted guests with friendliness and professionalism.
  • Collected and organized daily till totals and tips.
  • Assisted in training new servers.
  • Took orders from customers accurately and in a timely manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided excellent customer service to ensure satisfaction.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Bartender

Moon River Brewing Company
Savannah
01.2024 - 07.2024
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Stocked ice bins and coolers as needed throughout shift.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Greeted customers and provided excellent customer service.
  • Performed opening and closing duties including restocking supplies.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Assisted in setting up the bar for service shift.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Resolved customer complaints in a professional manner.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Poured wine, beer, and cocktails for patrons.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Upsold customers from shelf to premium brands to help boost sales.

Sales Associate

Home Depot
Okemos
03.2020 - 01.2024
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed credit card transactions quickly and securely.
  • Provided accurate information about products, prices and services.
  • Greeted customers and provided exceptional customer service.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Organized stockroom shelves according to size, color or style.
  • Conducted inventories on a regular basis to track stock levels.
  • Upsold additional items based on customer interests and needs.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Assisted customers with product selection, sizing and styling.
  • Attended weekly team meetings to review performance goals and objectives.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Used technology resources to assist customers in locating and selecting items.
  • Developed trusting relationships with customers by making personal connections.
  • Answered incoming telephone calls to provide store, products and services information.

Host, Server

Applebee's Grill + Bar
Okemos
09.2017 - 07.2020
  • Balanced cash drawers at the end of each shift.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Checked identification for guests who appeared under age 21.
  • Ensured compliance with health and safety regulations within the restaurant.
  • Managed incoming calls during busy shifts.
  • Greeted guests upon arrival and provided them with menus.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Assisted servers in seating guests by escorting them to their tables.
  • Resolved conflicts between customers when necessary.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Provided excellent customer service by anticipating customer needs.
  • Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.

Education

BA - BA of History

Georgia Southern University
Statesboro, GA
12-2026

Skills

  • Research skills
  • Project management
  • Effective communication
  • Team collaboration
  • Food service
  • Salesmanship
  • Outstanding customer service
  • Marketing and sales experience

Timeline

Bartender

Moon River Brewing Company
01.2024 - 07.2024

Bartender, Server

Bowtie BBQ
11.2023 - 05.2025

Sales Associate

Home Depot
03.2020 - 01.2024

Host, Server

Applebee's Grill + Bar
09.2017 - 07.2020

BA - BA of History

Georgia Southern University

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Jenelle Trickey