Jenesha Roberts
Waynesboro
Summary
I am a highly motivated and enthusiastic Self-starter person with the ability to work under pressure and to accomplish company goals to improve performance. Demonstrate strong commitment by ensuring high level presence during critical time and events. Take personal accountability for decisions and work within the workplace environment
Overview
12
12
years of professional experience
Work History
Field Account Manager/Timekeeper
Day and Zimmermann
03.2024 - 03.2025
- Responsible for timekeeping, payroll processing and billing support, along with other associated internal and customer reporting.
- Office administration activities.
- Coordinate time such as balancing and reconciliation of daily or weekly timesheets.
- Collect time submitted for employees and reviewing for accuracy and approval.
- Print, verify and distribute all payroll checks.
- Perform and coordinate employee setup and termination, onboarding, and support functions, including all hiring information, W4’s, direct deposits for craft and temporary employees.
- Responsible for accurate daily and periodic reporting, including force reports, labor hours reports, attendance reporting.
- Submission process of I9 to E-Verify.
In-Processing Coordinator
Day and Zimmermann
Columbia
02.2024 - 03.2024
- Process staff and craft employees through hiring, training, and security clearance.
- Coordinate training location and schedule for in-process personnel.
- Maintain time and attendance.
- Retrieve qual sheets for personnel for completed courses.
- Contact staff and craft for missing ephqs.
- Make sure personnel folders are update and complete.
- Organize personnel folders in chronological order to help prepare in-processing personnel.
- Turn over completed folders for in-processing personnel.
- Check 5-Day Badge Form(s), badge status report & communicate status update for in-process personnel.
- Send out and keep up with early training for employees.
- Add/remove training.
- Complete 602s forms for incoming employees.
In-Processing Coordinator
Day and Zimmermann
Baxley
12.2023 - 02.2024
- Process staff and craft employees through hiring, training, and security clearance.
- Coordinate training location and schedule for in-process personnel.
- Maintain time and attendance.
- Retrieve qual sheets for personnel for completed courses.
- Contact staff and craft for missing ephqs.
- Make sure personnel folders are update and complete.
- Organize personnel folders in chronological order to help prepare in-processing personnel.
- Turn over completed folders for in-processing personnel.
- Check 5-Day Badge Form(s), badge status report & communicate status update for in-process personnel.
- Send out and keep up with early training for employees.
- Add/remove training.
- Complete 602s forms for incoming employees.
Health Information Clerk
Augusta University Medical Center
Augusta
10.2022 - 12.2023
- Ensured patients and families receive timely, complete, and accurate information that is available.
- Retrieved medical record documentation of patients to convert into images.
- Ensured tasks completed in a timely manner.
Customer Service Representative
Atento
San Antonio
02.2021 - 05.2021
- Assisted and scheduled appointment for COVID-19 vaccine for clients.
- Updated client’s personal information.
- Assisted clients with cancelling and rescheduling appointments for COVID-19 vaccine.
- Educated clients with answers about the different types of vaccines.
Toolroom Attendant (Teamster - Local Union 528)
RCC (Fluor/CB&I)
Waynesboro
04.2015 - 04.2020
- Counted and ordered inventory supplies, equipment for toolroom.
- Arranged and Organized toolroom (Housekeeping).
- Issued material and supplies to employee and staff.
- Entered craft employees and staff into computer system.
- Completed STARRT (JSA) card daily.
- Trained new toolroom attendant.
- Transferred, received, researched location, and cycle counted material.
Security Officer
Total Protection Security (TPS)
Waynesboro
01.2013 - 03.2015
- Processed visitors for access onto site.
- Confirmed and checked to make sure all check points are locked and secured for employees and staff safety.
- Scanned and checked to make sure all employees and staff have proper badging for safety purpose.
- Logged employees onto daily problem log (badge problems).
Education
Associate - Business of Technology (Administration)
Augusta Technical College
Waynesboro, GA12.2017
Diploma -
Burke County High School
Waynesboro, GA05.2006
Skills
- Type 55-60 WPM
- Appointment Scheduling
- Purchasing
- Data Entry
- Call Volume Quality Metrics
- Filing
- Administrative Duties
- 10 Key Calculator
- Customer Relationship Management
- Call Control
- Database Administration
- Medical Records Management
- Payroll
- Proctor
- Software
- Learning Management System
- Star Scanner
- Kofax 11
- TimeTrak
- Microsoft Office
- Center Power-chart
- SAP
- Temp Help
- Nantel
- Connex
- Web Toolbox
- Citrix
- Guardian
- Outlook
- Teams
- Microsoft Office (Word, PowerPoint, Excel)
- Onboarding
Timeline
Field Account Manager/Timekeeper
Day and Zimmermann
03.2024 - 03.2025
In-Processing Coordinator
Day and Zimmermann
02.2024 - 03.2024
In-Processing Coordinator
Day and Zimmermann
12.2023 - 02.2024
Health Information Clerk
Augusta University Medical Center
10.2022 - 12.2023
Customer Service Representative
Atento
02.2021 - 05.2021
Toolroom Attendant (Teamster - Local Union 528)
RCC (Fluor/CB&I)
04.2015 - 04.2020
Security Officer
Total Protection Security (TPS)
01.2013 - 03.2015
Associate - Business of Technology (Administration)
Augusta Technical College
Diploma -
Burke County High School