Jenifer M. Doran
Stone Mountain
Summary
Resourceful and strategic HR professional with 10 years of progressive experience managing full life-cycle recruitment, employee engagement, cross-training, succession planning, payroll, benefits, data analysis, HRIS, and compliance. Proven success in designing and implementing HR processes that align with business objectives. Adept at developing infrastructure for diverse organizations, driving culture initiatives, strengthening relationships, building trust, and leading talent strategies that enhance performance and retention.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Colorchrome
Norcross
11.2023 - Current
- Oversees all HR operations including payroll, insurance benefits, 401K, total rewards, and leave administration.
- Provides guidance on labor law compliance issues such as FMLA, ADA, Title VII.
- Leads full life-cycle recruiting, onboarding, orientation, training, succession planning, and retention initiatives in partnership with leadership.
- Created and implemented a centralized HRIS and compliance tracking system, improving record accuracy and efficiency.
- Developed and implemented HR policies aligning with company culture and goals.
- Analyzes HR metrics identifying trends to improve workforce planning.
- Facilitates employee training programs enhancing skills and productivity.
- Conducts performance evaluations ensuring fair assessments and feedback.
- Serves as primary advisor for complex employee relations, investigations, conflict resolution, communication facilitation, and performance management issues.
- Ensures compliance with federal, state, and local employment laws, safety regulations, and HR best practices.
- Develops and manage the HR departmental budget, maintaining cost efficiency while enhancing employee programs.
- Drives engagement through employee recognition, team-building events, and culture-based initiatives.
- Handles sensitive employee and company information with highest level of confidentiality and discretion.
- Supports 75 employees across Sales, Digital, Art Production, Administration, Finance, Framing, and Shipping departments.
Human Resources Manager
Middle Georgia Regional Commission
Macon
11.2015 - 07.2023
- Directed all HR functions for a multi-county organization, including recruiting, benefits, compliance, and employee relations.
- Managed end-to-end recruitment, onboarding, and exit processes for full-time, part-time, intern, and contract employees.
- Collaborated with benefits brokers to design and administer competitive benefits packages.
- Partnered with Finance to ensure payroll accuracy, legal compliance, and process improvement.
- Conducted investigations, maintained compliance documentation, facilitated audits, and represented the organization in hearings.
- Advised executive leadership on HR policies, organizational structure, and workforce planning.
- Served as the point person for facilities maintenance and repair.
- Conducted performance evaluations ensuring fair assessments and feedback.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Served as Safety Coordinator, Notary Public, and Primary Open Records Officer.
Office Manager
Coyote Logistics
Alpharetta
08.2009 - 11.2015
- Provided executive-level administrative support to C-Suite and served as liaison with HR on daily employee matters.
- Managed office operations for two 24-hour buildings, including facilities, maintenance, purchasing, and vendor contracts.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Oversaw budgets and corporate purchasing for a high-volume office environment.
- Supported IT with system troubleshooting, computer setups, and logistics coordination.
- Planned and executed employee engagement events, recognition programs, and corporate celebrations.
Education
Master of Arts - Industrial and Organizational Psychology
Wesleyan College
Macon, GABachelor of Science - Psychology
Middle Georgia State University
Macon, GASkills
- Talent Acquisition & Retention
- Employee Relations & Development
- Benefits & Payroll Administration, with ADP, UKG, GMS, CPS, iSolved, Ultipro and Employee Navigator Experience
- HR Compliance & Risk Management
- Performance Management, Reviews, & Coaching
- Multi-State Labor law, Audit, and Record Keeping compliance
- FMLA, FLSA, USERRA, ADA, and EEOC Compliance
- Succession Planning, Job Analysis & Workforce Strategy
- HRIS & Process Optimization
- Data Analysis and Interpretation
- Policy Design & Implementation
- Organizational Development
Affiliations
- Society for Human Resource Management (SHRM) - Member
- Wesleyan College Alumni Association - Active Member
Certification
SHRM-SCP Certification, In Progress, 02/01/26
Relocating To
Central, FL
Timeline
Human Resources Manager
Colorchrome
11.2023 - Current
Human Resources Manager
Middle Georgia Regional Commission
11.2015 - 07.2023
Office Manager
Coyote Logistics
08.2009 - 11.2015
Master of Arts - Industrial and Organizational Psychology
Wesleyan College
Bachelor of Science - Psychology
Middle Georgia State University