Jennifer Alvarez
LaFayette
Summary
Skilled pastry chef knowledgeable about recipe development, inventory management and team leadership. Specialties include and desserts.
Well-organized Bakery Manager committed to building hardworking team, upholding high standards of quality and increasing sales. Proven track record of efficient operations and continuous improvement.
Highly skilled Cleaner Helper with background in various cleaning services including residential, commercial, and industrial spaces. Experienced in utilizing different cleaning equipment and products effectively while adhering to safety protocols. Demonstrates strong organizational skills, ability to prioritize tasks, and commitment to maintaining clean, hygienic environments. Proven ability to work independently or as part of a team for optimal results in previous roles.
Overview
20
20
years of professional experience
2014
2014
years of post-secondary education
Work History
Pastry Chef
Dunder Muffins Pastry
LaFayette
2019.01 - Current
- Created innovative pastry recipes to enhance seasonal menu offerings.
- Managed daily production of pastries, ensuring quality and consistency.
- Developed and maintained inventory of baking supplies and ingredients.
- Ensured cleanliness and organization of the pastry kitchen workspace.
- Researched industry trends to inspire new dessert creations.
- Decorated cakes with intricate designs and patterns.
- Assisted in menu planning for all pastry items.
- Maintained a clean working environment by adhering to health and safety regulations.
- Prepared doughs, fillings and icings according to recipes.
- Planned daily production schedules based on customer orders and sales forecasts.
- Developed unique recipes for pastries and desserts, using seasonal ingredients.
- Created custom cakes for weddings, birthdays and other special occasions.
- Managed time efficiently to produce high-quality goods within tight deadlines.
- Ensured that all equipment was properly cleaned, maintained, stored and calibrated regularly.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Customized items for seasonal offerings, special events and personal requests.
- Oversaw pastry production for catering, pick-up orders and in-store customers.
- Inspected finished goods before packaging them up for sale or delivery.
- Monitored food quality and safety standards in the kitchen.
- Tracked production costs to ensure profitability goals were met.
- Analyzed customer feedback data to identify areas for improvement in product offerings or processes.
- Ensured proper storage of products to prevent spoilage or contamination.
- Ordered necessary supplies to maintain adequate inventory levels of baking ingredients.
- Wrapped items in plastic in preparation for display and to sell to customers.
- Inspected all bakery products and removed any found to possess defects.
- Combined ingredients by hand and with electric mixing equipment.
- Set ovens to appropriate temperatures to pre-heat.
- Met with customers to discuss needed bakery items and take orders.
Baker
Food City
Lafayette
2024.11 - 2025.02
- Prepared a variety of baked goods daily for customer sales.
- Maintained cleanliness and organization of baking station and equipment.
- Mixed ingredients according to recipes to ensure consistent quality.
- Monitored oven temperatures to achieve optimal baking results.
- Assisted in inventory management of baking supplies and ingredients.
- Collaborated with team members to meet daily production goals efficiently.
- Followed food safety guidelines during all baking processes and procedures.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
- Operated ovens and other equipment to bake products according to established recipes.
- Followed food safety guidelines while preparing all food items.
- Ensured that all health regulations were followed at all times while working in the kitchen.
- Packaged finished products into boxes or containers for delivery or sale in store.
- Kept records of daily production numbers for each type of item produced.
- Adhered to company policies regarding storage, handling and preparation of food items.
- Designed appealing product displays to maintain unique presentation.
- Created attractive dessert trays for catering events.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
- Wrapped items in plastic in preparation for display and to sell to customers.
Invoice Clerk
Sterling McCall Restoration Center
Houston
2014.04 - 2015.08
- Processed invoices accurately for restoration services and repairs.
- Maintained organized records of all financial transactions and documents.
- Utilized accounting software to track payments and discrepancies efficiently.
- Verified accuracy of invoices against service contracts and purchase orders.
- Maintained records of all incoming and outgoing invoices.
- Processed and sent invoices, adjustments, and credit memos to customers.
- Verified accuracy and completeness of invoices prior to payment processing.
- Performed data entry tasks such as entering invoice details into an automated system.
- Performed data import, scanning, or manual keying processes to verify invoice accuracy.
- Maintained accounting ledgers by verifying and posting account transactions.
Front of House Server
Panda Express
Houston
2012.04 - 2014.04
- Provided exceptional customer service in fast-paced dining environment.
- Managed guest seating and coordinated dining flow efficiently.
- Took accurate food and beverage orders from customers promptly.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure timely food delivery.
- Handled customer inquiries and resolved issues professionally and promptly.
- Processed payments accurately using point-of-sale systems efficiently.
- Performed opening and closing duties such as setting up tables, restocking utensils and condiments.
- Processed payments at the end of each meal including cash, debit and credit transactions.
- Provided excellent customer service by anticipating guest needs, responding promptly and knowledgeably to all requests.
- Assisted in training new front-of-house staff on proper service techniques and procedures.
- Ensured compliance with food safety regulations and maintained a safe working environment.
- Maintained cleanliness of dining area, including tables, chairs, floors and counters.
- Organized takeout orders for dine-in or pick-up customers.
- Followed up with guests after their meal experience to ensure satisfaction was achieved.
- Promoted specials or upcoming events within the restaurant.
- Conducted regular inventories of supplies needed to ensure adequate stock levels were maintained.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Demonstrated superior product knowledge by accurately describing menu items to guests.
- Filled condiments and napkin containers during slack periods.
- Responded to ad hoc cleaning duties at end of shift.
Cleaning Crew Member
A Cup Of Clean
Houston
2005.04 - 2014.02
- Supervised cleaning staff to ensure high-quality service standards.
- Developed and implemented efficient cleaning protocols for various environments.
- Managed inventory of cleaning supplies and equipment for operational efficiency.
- Maintained cleanliness of floors, restrooms, and common areas for a welcoming environment.
- Utilized industrial cleaning equipment to ensure efficient and thorough cleaning processes.
- Followed safety protocols to handle cleaning chemicals and equipment properly.
- Assisted in organizing supplies and maintaining inventory levels for cleaning products.
- Collaborated with team members to complete daily cleaning tasks effectively and on time.
- Conducted routine inspections to identify areas needing additional attention or repairs.
- Reported maintenance issues to management for timely resolution and improved conditions.
- Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
- Swept and mopped floors in public areas.
- Cleaned windows, door frames, and sills.
- Vacuumed carpets, furniture, and upholstery.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Emptied trash cans and replaced liners.
- Dusted furniture, fixtures, and other surfaces.
- Provided excellent customer service when interacting with customers or colleagues.
- Stocked restrooms with paper products and soap dispensers.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Reported any damages or repairs needed to supervisor immediately.
- Followed established health codes while performing duties.
- Responded quickly to spills or accidents using appropriate cleaning materials.
- Spot-cleaned glass surfaces and windows with cleaning solutions.
- Washed dishes by hand or loaded dishwashers for washing.
- Reduced cleaning time significantly while maintaining company quality standards.
- Transported waste to designated disposal sites according to safety protocols.
- Created inventory checklists and stocked housekeeping carts.
- Inspected facilities regularly for signs of wear or damage.
- Measured and mixed detergents with water for use in commercial cleaning.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Adhered to all safety guidelines while operating machinery such as floor buffers.
- Performed minor maintenance tasks such as changing light bulbs or unclogging drains.
- Kept business entrances clean, tidy and professional in appearance.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
Education
Automotive
Universal Technical Institute
Houston, TX 2016.05 - 2016.07
Girls And Boys Predatory Academy
Houston , TxSome College (No Degree) - Criminal Justice
Houston Community College
Houston, TXSkills
- Pastry production
- Recipe development
- Ingredient measurement
- Food safety compliance
- Menu planning
- Inventory management
- Customer order fulfillment
- Time management
- Quality control
- Creative problem solving
- Attention to detail
- Creativity and innovation
- Pastry techniques
- Menu preparation
- Food costing
- Restaurant experience
- Sanitation practices
- Food plating
- Baking science
- Chocolate work
- Flavor pairing
- Sugar artistry
- Glazing and icing application
- Biscuit Making
- Temperature control
- Serve customers
- Packaging Baked Goods
- Batch management
- Clear communication
- Order taking
- Industrial cleaning
- Equipment maintenance
- Health regulations
- Customer relationship management
- Team collaboration
- Quality assurance
- Schedule flexibility
- Data entry
- Accounting software
- Document verification
- Invoice processing
- Adaptability
- Document management
- Invoice verification
- Deadline management
- Bookkeeping basics
- Multitasking Abilities
Languages
English
Professional
Spanish
Professional
Timeline
Baker
Food City
2024.11 - 2025.02
Pastry Chef
Dunder Muffins Pastry
2019.01 - Current
Automotive
Universal Technical Institute
2016.05 - 2016.07
Invoice Clerk
Sterling McCall Restoration Center
2014.04 - 2015.08
Front of House Server
Panda Express
2012.04 - 2014.04
Cleaning Crew Member
A Cup Of Clean
2005.04 - 2014.02
Girls And Boys Predatory Academy
Some College (No Degree) - Criminal Justice
Houston Community College