Jennifer Batchelor
Monroe
Summary
Dynamic, customer-service-oriented financial aid administrator with extensive experience in student affairs. Proven track record in data analysis and entry, strategic planning of federal campus-based program, and accurate financial aid processing. Integral team member of satellite campus student support services.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Federal Work-Study Supervisor
Lanier Technical College
Gainesville
09.2023 - Current
- Supervise a team of up to 22 student employees to ensure compliance with federal regulations each semester.
- Reconcile and balance hours and payroll to meet annual budgeting requirements.
- Implement the required federal positions with outreach in the community.
- Approve hours in TeamWorks system.
- Recruit, hire, evaluate, maintain, and terminate staff as necessary.
- Compile data necessary for completion of the annual FISAP.
Financial Aid Specialist
Lanier Technical College
Gainesville
10.2022 - Current
- Responsible for federal and state dataloads daily.
- Review financial aid applications, FAFSA and GSFAPP, and documentation to determine eligibility for awards.
- Assess special circumstances impacting students' ability to finance education.
- Collaborate with departments to ensure accuracy in processing student financial aid applications
- Monitor student accounts for the correct and timely disbursement of funds.
- Maintain knowledge of federal, state, and institutional financial aid regulations.
- Manage data entry into Banner for awarding purposes.
- Conduct individual counseling sessions on financial aid options and procedures.
- Respond promptly to inquiries regarding financial aid policies via phone or email.
Data Entry Specialist
Athens Technical College
Athens
03.2019 - 09.2022
- Executed data entry tasks, awarding all credentials based on Banner data and submitted graduation applications.
- Provided technical support to students for college login and Okta issues.
- Utilized Banner and MS Suite for efficient data entry, updates, verification, and retrieval.
- Completed accurate database updates to enhance business operations.
Education
Master of Public Administration -
University of North Georgia
Dahlonega, GA12-2027
Bachelor of Science - Interdisciplinary Studies
University of North Georgia
Dahlonega, GA07-2025
Technical Certificate of Credit - Bioscience Laboratory Technician
Athens Technical College
Athens, GA07-2021
Associate of Applied Science - Interdisciplinary Studies
Athens Technical College
Athens, GA04-2021
Diploma - Medical Assisting
Athens Technical College
Athens, GA07-2020
Skills
- Customer service
- Student counseling
- Financial aid processing
- Regulatory compliance
- Data analysis
- Effective communication
- Banner software
- Microsoft Office Suite
- Staff management
- Payroll administration
- Human resources processing
- Complex Problem-solving
Certification
- Earned 14 NASFAA credentials to date
Accomplishments
- Has met goals for FWS budget management the past two years.
- Presidential Honor Roll at University of North Georgia multiple semesters.
- GASFAA presenter
References
References available upon request.
Timeline
Federal Work-Study Supervisor
Lanier Technical College
09.2023 - Current
Financial Aid Specialist
Lanier Technical College
10.2022 - Current
Data Entry Specialist
Athens Technical College
03.2019 - 09.2022
Master of Public Administration -
University of North Georgia
Bachelor of Science - Interdisciplinary Studies
University of North Georgia
Technical Certificate of Credit - Bioscience Laboratory Technician
Athens Technical College
Associate of Applied Science - Interdisciplinary Studies
Athens Technical College
Diploma - Medical Assisting
Athens Technical College
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