Jennifer Bowen
Americus
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
AR/AP Processor 2
CenterWell Home Health
08.2023 - 02.2026
- Handled the maintenance and reconciliation of home health claims and invoices.
- Utilized a specific billing system on a work-issued computer to ensure timely follow-up on denied, short-paid, and overpaid claims with insurance companies and patients.
- Meet weekly and monthly goals provided by supervisor.
- All activities performed followed the Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate.
- Knowledgeable in using Homecare Home Base application, Palmetto GBA Home Health Prospective Payment System, Availity, Inovalon (RevConnect), Alpha Collector, CloudDocs and Workday.
Insurance Biller
Phoebe Sumter Medical Center
10.2017 - 08.2023
- Managed billing process for Commercial Insurance UB-04 and HCFA-1500 claims, ensuring accuracy and compliance.
- Operated a specific billing system on a work computer by submitting claims both electronically and hardcopy.
- Achieved weekly and monthly performance goals set by supervisor, contributing to departmental objectives.
- Operated a specific billing system on a work computer by submitting claims both electronically and hardcopy.
- Ensured compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations.
- Knowledgeable in using Quadax, Epremis, Availity and GAMMIS.
- Completed CPAR 2018
Billing Specialist
Middle Flint Council on Aging
08.2015 - 10.2017
- Processed denied claims and resolved issues with meal logs and prior authorization required by the State, facilitating timely payments.
- Entered payments for home delivered meals through GAMMIS portal (Medicaid), ensuring accuracy and compliance.
- Verified and created claims by collaborating with Customer Service Representatives and Case Managers to ensure completeness.
- Data entry requirements met for proficiency and accuracy in a timely manner.
- Trained new employees on billing and data entry.
- Demonstrated proficiency in ICD-10 coding to ensure accurate medical billing.
- Handled incoming calls, maintained filing systems, and completed computer-based tasks to ensure efficient workflow.
Assessment Coordinator
Middle Flint Council on Aging
11.2014 - 08.2015
- Processed yearly assessment forms for Georgia members eligible for meal benefits, ensuring timely access to necessary resources.
- Entered and researched client information in CAREeVantage software.
- Entered numerical data into databases, maintaining accuracy and consistency to support effective data management.
- Identified and retrieved missing file materials to ensure document availability.
- Maintained proper documentation for personal and professional documents.
- Converted physical documents into digital formats through scanning for easy access.
Education
Associate of Applied Science Degree - Accounting
Albany Technical College
Albany, GA01.2017
Accounting Diploma -
Albany Technical College
Albany, GA01.2013
Office Accounting Specialist Certification -
Albany Technical College
Albany, GA01.2012
High School Diploma -
Americus-Sumter High School South
Americus, GA01.2010
Skills
- Medical billing
- Claims processing
- Denial management
- ICD-10 coding
- Reconciliation methods
- Compliance regulations
- Billing system operation
- Time management
- Team collaboration
- Patient communication
Certification
Certified Patient Account Representative (CPAR), 2018
Timeline
AR/AP Processor 2
CenterWell Home Health
08.2023 - 02.2026
Insurance Biller
Phoebe Sumter Medical Center
10.2017 - 08.2023
Billing Specialist
Middle Flint Council on Aging
08.2015 - 10.2017
Assessment Coordinator
Middle Flint Council on Aging
11.2014 - 08.2015
Associate of Applied Science Degree - Accounting
Albany Technical College
Accounting Diploma -
Albany Technical College
Office Accounting Specialist Certification -
Albany Technical College
High School Diploma -
Americus-Sumter High School South