Jennifer Cabrera
Snellville
Overview
11
11
years of professional experience
Work History
Account Care Specialist
Pruitt Health Medical Supply
04.2022 - Current
- Processed orders for medical supply products
- Provided great communication skills via telephone and emails
- Worked with ordering systems, such as s2k
- Knowledgeable in medical supplies and equipment for facilities
- Resolved customer complaints using established follow-up procedures.
- Provided excellent customer service to cultivate satisfaction.
- Provided customer service, addressing inquiries and resolving issues promptly.
ORDER PICKER
Kroger
10.2018 - 08.2019
- My job description was to pack customers online grocery orders
- Helped store with high revenue in our department
- Was switched around to different departments which included stocking merchandise
- Checked inventory and selected products from specific locations based upon customer orders and availability
- Moved around in departments giving me the chance to learn how to stock and organize shelves
- Prepared orders accurately by sorting orders by pick up time, pulling items off shelves, and preparing all totes for order
- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations
- Had one pay for raise every 6 months
SALES ASSOCIATE/CASHIER
Kohls Corp.
08.2018 - 09.2018
- Make sure your register area is clean and stocked
- I have to have knowledge in merchandise so I can help out customers the most I can
- Balanced and organized cash register by handling cash, counting change and storing coupons
- Greeted customers entering store and promoted sales or special programs
- Greeted customers, helped locate merchandise and suggested suitable options
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction
- Answered questions about store policies and concerns to support positive customer experiences
- Processed POS transactions, including checks, cash and credit purchases or refunds
SALES ASSOCIATE
Shoe Land
10.2015 - 08.2017
- Organized racks and shelves to maintain store visual appeal
- Implemented up-selling strategies such as continuous promoting of our sale of the day
- Helped customers in answering questions about matching accessories and shoe sizes
- Engaged with customers to effectively build rapport and lasting relationships
- Educated customers on promotions to enhance sales
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites
- Unloaded deliveries from trucks in prompt fashion
- Updated pricing by changing labels and signage for short-term promotions and final clearances
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items
- Had two pay raises by the end of my time there
- Processed POS transactions, including checks, cash and credit purchases or refunds
CREW MEMBER
Little Caesars
03.2015 - 08.2015
- Prepared and cooked food orders for customers by noting customizations
- Maintained energy and enthusiasm in fast-paced environment
- Collaborated with team members to complete orders
- Worked flexible hours; night, weekend, and holiday shifts
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas
- Counted cash in register drawer at beginning and end of shift
CASHIER
Popeye's Louisiana Kitchen
08.2014 - 03.2015
- Greeted customer, cleaned lobby and pack orders
- Restocked, arranged and organized condiments and drinks in front lanes to drive product sales
- Reviewed and resolved differences between accounting information and cash drawer
- Educated customers on promotions to enhance sales
- Counted cash in register drawer at beginning and end of shift
Education
High School Diploma -
Parkview High School
Lilburn, GA05.2017
Skills
- Organizational Skills
- Adaptability
- Communication skills
- Product knowledge
- Relationship management
- Continuous Improvement
- Customer Service Skills
- Product location
- Order Picking and Processing
- Order fulfillment
- Cash register operations
- Stocking and Replenishing
- POS Systems
- Money handling
- Great telephone etiquette
Additional Information
Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Account Care Specialist
Pruitt Health Medical Supply
04.2022 - Current
ORDER PICKER
Kroger
10.2018 - 08.2019
SALES ASSOCIATE/CASHIER
Kohls Corp.
08.2018 - 09.2018
SALES ASSOCIATE
Shoe Land
10.2015 - 08.2017
CREW MEMBER
Little Caesars
03.2015 - 08.2015
CASHIER
Popeye's Louisiana Kitchen
08.2014 - 03.2015
High School Diploma -
Parkview High School
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