Jennifer Calderon Castillo
Acworth
Summary
Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.
Overview
5
5
years of professional experience
2021
2021
years of post-secondary education
Work History
Front Desk Receptionist
Celebration Village
Acworth
09.2022 - Current
- Performed data entry into computer systems to maintain accurate records of resident information.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Retail Sales Associate
Auroras boutique
Miami
05.2020 - 08.2022
- Tracked inventory levels throughout the day and restocked items as needed.
- Demonstrated knowledge of store products and services.
- Operated point-of-sale systems accurately to process payments from customers
- Counted and balanced cash drawer at the beginning and end of shift.
Education
North Paulding High School
Dallas , GASkills
- Email management
- Mail handling
- Customer service
- Appointment scheduling
- Bilingual in Spanish and English
- Record keeping
- Patience and empathy
- File management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Front Desk Receptionist
Celebration Village
09.2022 - Current
Retail Sales Associate
Auroras boutique
05.2020 - 08.2022
North Paulding High School