JENNIFER CANINO
CANTON
Summary
Detail-oriented and customer-focused professional with extensive experience in retail, cashiering, bartending, and sales. Proven track record of providing exceptional customer service, managing transactions, and maintaining accurate financial records. Skilled in product knowledge, inventory management, and team collaboration, with a strong ability to engage customers and ensure a positive shopping or dining experience. Adept at training new team members, enforcing safety and sanitation standards, and keeping up-to-date with industry trends and best practices. Committed to delivering high-quality service while supporting organizational success and driving team performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
KRAUSE FAMILY FORD
WOODSTOCK
07.2023 - Current
- Customer Service & Support
Greeted customers promptly, addressing inquiries and providing detailed information to ensure a positive customer experience. - Cash & Payment Handling
Accurately balanced cash deposits and processed various payment methods, including cash, checks, debit, and credit cards, using the Point-of-Sale system. - Repair Order Management
Took responsibility for finalizing repair orders, ensuring all customer details and transactions were correctly recorded. - Account & Payment Finalization
Finalized charge accounts, fleet payments, and extended warranty payments in a timely and accurate manner. - Cash Drawer & Work Area Organization
Maintained a well-organized cash drawer and ensured the work area was clean and ready for service. - Administrative Support
Provided assistance to the warranty administration and accounting departments, supporting day-to-day tasks and ensuring smooth workflow.
Bartender
TopGolf
Alpharetta
07.2022 - 07.2023
- Beverage Knowledge & Service
Maintained expertise in bar offerings, prepared drinks, and made food recommendations based on customer preferences. - Drink Preparation
Crafted both alcoholic and non-alcoholic beverages according to standard recipes, ensuring quality and consistency. - Industry Trends & Mixology
Stayed up-to-date with mixology trends, bar equipment, and techniques to enhance customer experience. - Cash Handling
Organized and reconciled daily till totals and tips, ensuring accurate financial records. - Safety & Sanitation
Enforced safety and sanitation standards to ensure a clean, compliant bar environment.
Sales Associate
Home Depot
Canton
04.2021 - 07.2023
- Customer Assistance & Product Knowledge
Assisted customers in locating specific products, answered inquiries, and provided expert advice on product features, benefits, and uses. - Cash Handling & Drawer Management
Accurately counted and balanced cashier drawers at the beginning and end of each shift, ensuring consistency and accuracy in all transactions. - Returns, Exchanges, and Refunds
Processed returns, exchanges, and refunds in compliance with company policies, ensuring smooth and customer-friendly resolutions. - Training & Team Development
Trained new team members on cash register operations, inventory management, stock procedures, and best practices for customer service, ensuring they were well-equipped to succeed.
Sales Associate
Hobby Lobby
Canton
10.2020 - 01.2021
- Customer Assistance
Helped customers find products, answered inquiries, and provided expert advice on product selection. - Returns & Exchanges
Processed returns, exchanges, and refunds in line with company policies, ensuring a smooth customer experience. - Customer Engagement
Engaged customers in friendly, professional conversations to assess and meet their needs. - Store Organization
Maintained store organization by returning merchandise to designated areas and restocking displays as needed.
Education
High School Diploma -
Cherokee High School
Canton, GA05-2020
Skills
- Strong communication and active listening
- Conflict resolution and problem-solving
- Point-of-sale (POS) system proficiency
- Cash handling, balancing drawers, and processing payments
- Product knowledge and recommendations
- Team collaboration and training new employees
- Inventory management and restocking
- Cocktail preparation and mixology expertise
- Ability to multitask and work efficiently in fast-paced environments
- Maintaining cleanliness and adherence to safety and sanitation standards
- Basic computer skills (Microsoft Office, POS systems)
Certification
- CPR Certification
Timeline
Customer Service Cashier
KRAUSE FAMILY FORD
07.2023 - Current
Bartender
TopGolf
07.2022 - 07.2023
Sales Associate
Home Depot
04.2021 - 07.2023
Sales Associate
Hobby Lobby
10.2020 - 01.2021
High School Diploma -
Cherokee High School
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