Jennifer Cook
Rincon
Summary
Dynamic and detail-oriented professional with a clean driving record and expertise in route planning, honed at Salt Creek Couriers Inc. Proven ability to uphold confidentiality while managing sensitive medical materials. Recognized for enhancing patient experiences through attentive communication and efficient delivery of critical medical supplies. Committed to continuous professional development in healthcare.
Overview
27
27
years of professional experience
Work History
Medical Courier
Salt Creek Couriers Inc.
09.2018 - Current
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
Mental Health Technician
Coastal Harbor Behavioral Health
11.2023 - 02.2025
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Licensed Massage Therapist
The Weston, Savannah Harbor Golf Resort and Spa
03.2003 - 08.2015
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
- Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
Radiographer
International Paper Medical Center
10.1998 - 09.2001
- Handled emergency situations calmly and efficiently, ensuring prompt delivery of critical images for urgent diagnoses or treatment plans.
- Enhanced diagnostic capabilities for physicians through the timely delivery of high-quality radiographs.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Reduced patient wait times by streamlining the workflow and optimizing equipment usage.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Participated in continuous professional development activities, staying up-to-date on industry advancements and best practices in radiography techniques.
Education
Licensed Massage Therapist - Massage Therapy
Savannah School of Massage Therapy
Savannah, GA04-2002
Associate of Science - Radiology
Armstrong Atlantic State University
Savannah, GA06-1998
Skills
- Attention to confidentiality
- Clean driving record
- Route planning
- Handling pharmaceutical materials
Timeline
Mental Health Technician
Coastal Harbor Behavioral Health
11.2023 - 02.2025
Medical Courier
Salt Creek Couriers Inc.
09.2018 - Current
Licensed Massage Therapist
The Weston, Savannah Harbor Golf Resort and Spa
03.2003 - 08.2015
Radiographer
International Paper Medical Center
10.1998 - 09.2001
Licensed Massage Therapist - Massage Therapy
Savannah School of Massage Therapy
Associate of Science - Radiology
Armstrong Atlantic State University
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