Jennifer Cruz
Ellabell,Georgia
Summary
Dynamic Office Manager with a proven track record at Climatech Air Conditioning & Heating, excelling in customer service and organizational skills. Enhanced team productivity through effective task delegation and improved operational procedures. Adept at maintaining confidentiality and managing financial records, ensuring seamless communication across departments for optimal performance.
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
29
29
years of professional experience
Work History
Office Manager
Climatech Air Conditioning & Heating
01.1996 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Education
L.p.n - Nursing
Savannah Technical College
Savannah, GA06-2013
GED -
Savannah Technical College
Savannah, GA03-2008
Skills
- Customer service
- Office management
- Organizational skills
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Payroll processing
- Document management
- Credit and collections
- Mail handling
- Staff management
- Staff hiring
- Employee training
- Staff training
- Financial accounting
- Facility management
Timeline
Office Manager
Climatech Air Conditioning & Heating
01.1996 - Current
L.p.n - Nursing
Savannah Technical College
GED -
Savannah Technical College
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