Jennifer Dryden
Lawrenceville
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Logistics Supervisor
Harbor Freight Tools
05.2018 - Current
- Provides a helpful customer experience by being friendly, available, and quick
- Establishes and maintains relationships with customers and associates through respectful and effective communication
- Ensures items are in-stock and priced right
- Drives the execution of logistics tasks in accordance with the Store’s Standard Operating Procedures
- Coaches sales-driving behaviors such as name collection, Extended Service Plan Programs, and Inside Track Club Memberships
- Efficiently processes, approves, and overrides point-of-sale transactions
- Continuously demonstrates a willingness and eagerness to grow within the company by taking on new tasks
- Executes all other duties related to retail, such as store recovery and daily cleaning
Administrative Assistant
Xstrahl, Inc.
04.2016 - 12.2017
- Assisted the Office Manager with all tasks relating to Xstrahl’s Life Science operations
- Communicated with customers (doctors) in a timely manner and assisted with any issues that arose
- Filed Service Reports/Instillation/Contracts/ into appropriate Customer files
- Reviewed and submitted employee’s expense reports
- Created Purchase Orders and Invoices as needed
- Sent weekly payables and Xstrahl, Inc. invoices to Accounts Receivable in the UK
- Maintained a Zoho account by collecting current SARRP (Small Animal Radiation Research Platform) & Medical customer information
- Assembled training manuals for customers as needed
- Handled all of the arrangements for exhibits including the logistics
Service Training (Heavy Equipment) Intern
Doosan Infracore
02.2015 - 10.2015
- Worked in the Service Training Department in which I gained hands-on training and exposure to the product service training group
- Performed administrative tasks related to the training and service support operations
- Responsible for coding invoices with the correct purchase orders and resolved any discrepancies involving past due payments
- Conducted monthly billing procedures and monthly reports
- Researched and gathered statistical information related to District Service Manager training histories and used that information to determine which dealers needed what training
- Assisted in the online and face to face course material development
- Utilized my different skill sets by taking on other responsibilities such as assisting the HR Department, which allowed me to better understand how the entire organization worked, while seeing how important my part was in the process
Sales Associate
UGA Bookstore
07.2014 - 12.2014
- Provided knowledge and school spirit while working in the apparel and gift department
- Described the apparel carried in store and online to customers
- Displayed the merchandise in a neat and appealing manner
- Communicated with customers in store and by phone
Suite Attendant
Proof of the Pudding
08.2013 - 11.2013
- Provided the best service to hundreds of VIP guests in the President’s Suit at the University of Georgia
- Monitored food and beverage levels, as well as, appropriate display
- Cleaned and bused throughout the day
- Answered guests’ questions successfully
Warehouse Associate
Classic Cookie Fundraising
01.2012 - 05.2012
- Worked with highly knowledgeable distributors in a fast paced environment
- Filled and packaged hundreds of school’s orders
- Assisted customers through every step of the fundraising process by making sure their products got to them on time
Education
Bachelor of Business Administration - Marketing
The University of Georgia, Terry College of Business
Athens, GA12.2014
Core Curriculum - General Business
Georgia Gwinnett College
Lawrenceville, GA05.2012
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Office PowerPoint
- Retail point of sale expertise
- Oral communication
- Written communication
- Warehouse operations
- Attention to detail
- Standard operating procedure compliance
- Warehouse organization
- Logistics management
- Customer relationship management
- Team leadership
- Planogram execution
Certification
Forklift certified
Timeline
Logistics Supervisor
Harbor Freight Tools
05.2018 - Current
Administrative Assistant
Xstrahl, Inc.
04.2016 - 12.2017
Service Training (Heavy Equipment) Intern
Doosan Infracore
02.2015 - 10.2015
Sales Associate
UGA Bookstore
07.2014 - 12.2014
Suite Attendant
Proof of the Pudding
08.2013 - 11.2013
Warehouse Associate
Classic Cookie Fundraising
01.2012 - 05.2012
Core Curriculum - General Business
Georgia Gwinnett College
Bachelor of Business Administration - Marketing
The University of Georgia, Terry College of Business