Jennifer Gomez-Ramos
Norcross
Summary
Dedicated and highly motivated young professional with a strong educational background and a passion for continuous growth. I am committed to achieving results. Track record of academic excellence and a keen interest in leveraging my skills to positively contribute to a dynamic work environment. I am eager to apply my knowledge and enthusiasm to make meaningful contributions in a professional setting.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Metro by T-Mobile
04.2025 - Current
- Processed sales transactions efficiently and accurately, enhancing the customer experience.
- Conducted price checks and ensured accurate labeling of merchandise.
- Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
- Advised customers on the latest trends in technology and recommended upgrades when applicable.
- Provided technical support for customer inquiries regarding mobile device functions.
Retail Sales Associate
T-Mobile
08.2024 - 04.2025
- Assisted in managing inventory levels to ensure product availability for customers.
- Helped maintain a visually appealing store layout through effective merchandising techniques.
- Processed sales transactions efficiently and accurately, enhancing the customer experience.
- Engaged with customers to understand their needs and provide personalized recommendations.
Clerk
QuikTrip
09.2023 - 01.2024
- Customer service with welcoming every customer into the store, making sure the store was up to par and presentable for every customer that walked in.
- Verified age of customers purchasing alcohol or tobacco products with valid ID.
- Greeted customers entering the gas station and provided assistance when needed.
- Maintained cleanliness of store by sweeping floors, wiping counters and restocking shelves.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
- Operated cash register to process transactions accurately and efficiently.
Floor Staff
Regal Cinema 24
09.2022 - 11.2023
- Customer service at the concession stand, whe put as an usher my job was to make sure our theaters were clean.
- Greeted customers and provided information about movies, tickets, concessions, and theater policies.
- Maintained cleanliness concession stand by refilling condiments, sanitizing cooking equipment and wiping down glass display cases.
- Provided excellent customer service by addressing questions or concerns from guests promptly and politely.
- Organized lines, lobbies, and promotional material for major movie releases.
Manager
Kids Paradise
10.2020 - 01.2021
- Assisted in the set-up of activities for children, such as arts and crafts projects.
- Encouraged positive behavior among participants at all times.
- Created fun, interactive lessons plans that kept children engaged in learning new skills.
- Incorporated various themes into craft projects that related to current topics being discussed within the group.
- Helped facilitate team building exercises throughout the day.
- Assisted with clean up after each activity session concluded.
Cleaner
Nancy Cleans Everything inc.
Norcross
01.2020 - 10.2020
- Conducted thorough cleaning of office spaces and common areas to maintain a sanitary environment.
- Performed dusting and surface cleaning of furniture, fixtures, and equipment to ensure cleanliness.
- Handled inventory management for cleaning supplies, ensuring adequate stock levels were maintained.
- Managed waste disposal by sorting recyclables and ensuring proper disposal of hazardous materials.
- Responded promptly to cleaning requests and maintained flexibility in task assignments.
- Trained new cleaning staff on procedures and proper use of cleaning equipment.
Education
High School Diploma -
Norcross Highschool
Norcross, GA05-2026
Skills
- Problem solving
- Cash handling
- Store Management Experience
- Retail sales
- Customer service
- Upselling
- Organizational Skills
- Interpersonal communication
- Customer relationship management
- POS System efficiency
- Communication skills
- Friendly and outgoing
Timeline
Retail Sales Associate
Metro by T-Mobile
04.2025 - Current
Retail Sales Associate
T-Mobile
08.2024 - 04.2025
Clerk
QuikTrip
09.2023 - 01.2024
Floor Staff
Regal Cinema 24
09.2022 - 11.2023
Manager
Kids Paradise
10.2020 - 01.2021
Cleaner
Nancy Cleans Everything inc.
01.2020 - 10.2020
High School Diploma -
Norcross Highschool