Jennifer Grenald
Grovetown
Summary
Results-driven leader with a successful track record in team management and account oversight in a fast-paced environment. Proficient in Microsoft Suite, ADP Workforce Now, and Salesforce to provide exceptional customer service and communication for over eleven years. Detail-oriented Payroll Implementation Consultant with experience in processing multi-state payroll for organizations of all sizes. Demonstrated ability to ensure accurate and timely payroll processing, manage employee inquiries, and maintain meticulous records in compliance with federal, state, and local regulations. Bilingual professional fluent in Spanish.
Overview
3
3
years of professional experience
Work History
Payroll Implementation Consultant Project Manager
Paycor
02.2024 - 06.2025
- Review, analyze, validate and execute financial data to assist clients in accurately processing payroll.
- Conduct training sessions for clients to review data and explain payroll policies and procedures in accordance with state and federal regulations.
- Assisted processing’s with clients to guarantee a successful transition and smooth payroll processing.
- Successfully planned, monitored, and controlled project timelines and schedules between clients and internal departments to successfully implement the payroll phase.
- Ensured other project phase stakeholders and internal team members adhered to the project plan and facilitated discussions to confirm the project stayed on track.
- Compiled presentations created timelines and project status worksheets to effectively brief clients on project progression.
- Designed workflows and processes to help ensure a smooth transition between Paycor and the client.
- Ensure compliance with Paycor terminology to promote a positive client experience and achieve a five-star rating during client interactions.
- Onboard all new hires, load i9’s, update w 4 information to accomplish a smooth transition to the company
Payroll Implementation Specialist II
ADP INC
08.2022 - 02.2024
- Process financial data to maintain integrity of client/employee payroll database.
- Conduct training sessions for clients to explain payroll and time policies and procedures in accordance with state and federal regulations.
- Assist with additional time features that include scheduling, geo-fencing and rounding.
- Review, analyze, validate and execute financial data to assist clients in accurately processing payroll.
- Enhance internal and external customer satisfaction ratings by researching, troubleshooting and resolving escalated issues efficiently.
- Monitor and validate payroll reports; investigate inconsistencies in financial entries, documents and reports and make corrective recommendations to clients.
- Train clients on Workforce Now system, custom reporting, and onboarding processes
6th/7th/8th grade Pre-AP English Teacher/ Girls Basketball & Track Coach
Roy Johnson Stem Academy- Everman ISD
- Planned engaging, content/project based, lesson plans weekly.
- Built relationships with my students & provided clear rules and expectations - Designed excel spreadsheets with data showing growth between grading periods for each student
- Created power points using google slides with interactive lessons
Communication Officer (911 dispatch)
Columbia County Sheriff's Office
- Dispatch officers to site where needed, answered emergency calls 24/7. Input into the computer system important information regarding the emergency with urgency and efficiently and dispatch to officers in a timely manner.
Executive Account Manager
Green Tree Mortgage Company
07.2013
- Handled delinquent accounts, past due; bankruptcy/ foreclosure etc.
- Budgeted client’s finances
- Assigned accounts/filed paperwork for different levels of accounts
- Scheduled appointments, payments/reimbursements etc.
- Onboarded New Hires-(set up direct deposits, assigned benefits, ID badges, keys, parking passes etc.)
Education
Bachelor of Science -
Texas Tech University
05.2016
Skills
Adaptable
Leadership
Collaboration
Problem Solving
Relationship Building
Organization
Project Management
Strong Work Ethic
Time Management
Languages
Spanish
Native or Bilingual
Timeline
Payroll Implementation Consultant Project Manager
Paycor
02.2024 - 06.2025
Payroll Implementation Specialist II
ADP INC
08.2022 - 02.2024
Executive Account Manager
Green Tree Mortgage Company
07.2013
6th/7th/8th grade Pre-AP English Teacher/ Girls Basketball & Track Coach
Roy Johnson Stem Academy- Everman ISD
Communication Officer (911 dispatch)
Columbia County Sheriff's Office
Bachelor of Science -
Texas Tech University
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