Jennifer Hanna
Snellville
Summary
Professional with proven track record in surgical environments, adept at facilitating successful operations and ensuring patient safety. Skilled in sterilization techniques, instrument handling, and maintaining aseptic conditions. Strong focus on teamwork and adapting to dynamic surgical needs. Known for reliability and commitment to excellence in patient care.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2026
2026
years of professional experience
Work History
Surgical Technologist/Unit Secretary
Methodist Medical Center
- Assisted surgical teams by preparing instruments and equipment for procedures.
- Maintained sterile environments by adhering to infection control protocols.
- Collaborated with nursing staff to ensure timely patient care and procedure efficiency.
- Operated surgical instruments and equipment effectively during various procedures.
- Monitored inventory levels of surgical supplies and facilitated restocking as needed.
- Educated new team members on safety protocols and operational procedures.
- Implemented process improvements that enhanced workflow efficiency in the operating room.
- Mentored junior staff, fostering skill development and adherence to best practices in surgery.
- Maintained high infection control standards.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
- Evaluated procedure needs and set up equipment, tools, supplies, and instruments.
- Supported smooth transitions between surgeries by promptly preparing the operating room for subsequent cases.
- Demonstrated exceptional adaptability when faced with unexpected challenges or changes during surgery, responding quickly without compromising patient safety or procedural success.
- Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.
Unit Secretary
Methodist Healthcare
- Managed patient scheduling and appointments, ensuring optimal workflow in a busy healthcare environment.
- Coordinated communication between medical staff and patients, enhancing information flow and service delivery.
- Maintained accurate patient records through electronic health record systems, ensuring compliance with privacy regulations.
- Assisted in processing admissions and discharges, streamlining operations within the unit.
- Facilitated supply inventory management, contributing to efficient resource utilization within the department.
- Supported clinical staff by preparing necessary documentation for patient care, improving operational efficiency.
- Implemented organizational systems for filing and retrieving patient information, enhancing accessibility for healthcare providers.
- Trained new administrative staff on unit protocols and procedures, fostering a collaborative team environment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
- Maintained patient confidentiality in line with HIPAA regulations.
- Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
- Consistently met deadlines for completing administrative tasks while managing competing priorities during high-pressure situations on the unit floor.
Surgical Technologist
Aya Healthcare
10.2022 - 02.2026
- Assisted surgical teams in sterilizing instruments and preparing operating rooms for procedures.
- Maintained accurate inventory of surgical supplies, ensuring availability during procedures.
- Demonstrated knowledge of aseptic techniques to prevent infections in the surgical environment.
- Collaborated with surgeons and nursing staff to facilitate efficient workflow during surgeries.
- Operated and maintained specialized surgical equipment to support various procedures.
- Educated new staff on best practices for instrument handling and room preparation protocols.
- Coordinated communication between surgical team members to enhance patient safety and care quality.
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Handled high-pressure situations calmly and efficiently, contributing to successful completion of critical surgeries.
- Maintained daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.
- Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards, and overall facility policies.
- Provided compassionate support to patients experiencing anxiety or discomfort prior to surgery, helping alleviate concerns while maintaining professionalism.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Real Estate License -
Northwest Community College
Southaven, MSSurgical Technology -
TN Technology
Memphis, TNHigh School Diploma -
Marshall Academy
Holly Springs05.1994
Timeline
Surgical Technologist
Aya Healthcare
10.2022 - 02.2026
Surgical Technologist/Unit Secretary
Methodist Medical Center
Unit Secretary
Methodist Healthcare
Real Estate License -
Northwest Community College
Surgical Technology -
TN Technology
High School Diploma -
Marshall Academy