Summary
Overview
Work History
Education
Skills
Affiliations
ADDITIONAL EXPERIENCE
Timeline
Generic

Jennifer Hayes

Atlanta

Summary

Compassionate, motivated and empathetic Medical social worker with three years of case management experience in a hospital setting, dedicated to improving client outcomes through effective support and advocacy. Proficient in Microsoft Office Suite (Word, Excel, Publisher, PowerPoint, and Outlook) and experienced with EPIC, AceIT, and MediLinks software systems. Committed to fostering positive relationships with clients and multidisciplinary teams to facilitate comprehensive care solutions. Eager to leverage skills and knowledge to contribute meaningfully to a dynamic social work environment.

Overview

5
5
years of professional experience

Work History

Case Manager II

Encompass Rehabilitation Hospital of Henry
12.2023 - Current
  • Provides advocacy for patient and families

• Coordinate discharge planning for patients, ensuring safe and effective transitions to home or community care.
• Manage interdisciplinary care plans and provide resources to patients and families.

  • Advocate for patients by aligning medical, social, and community resources with individual care needs.
  • Facilitate communication among interdisciplinary teams to optimize patient care outcomes.
  • Identify in developmental strategies to reduce length of stay
  • Efficient in Powerchart, EPIC, Careport, and Ensocare


Medical Social Work

Piedmont Macon Medical Center
05.2022 - 03.2023


  • Assess patients for mental health, suicidal ideation, substance abuse and other barriers
  • Gather community resources to help assist with discharge needs
  • Coordinate and arrangement of home services for several disciplines
  • Following and planning techniques for positive discharges

•. Conducted psychosocial assessments, including evaluations for mental health, substance abuse, and barriers to care.
•. Implemented discharge planning services, coordinated home services, and connected patients with community resources.
•. Facilitated weekly interdisciplinary team meetings to review diagnoses, discharge plans, and family education.
• Recommended psychiatric evaluations when necessary, ensuring patients received comprehensive care

Medical Social Work Intern

South Georgia Medical Center
08.2021 - 05.2022
  • Implementing discharge planning services to interdisciplinary settings
  • Providing advocacy for patients
  • Gathering community resources that can further help patients after discharge
  • Facilitated weekly team meetings , including diagnosis, discharge dates, and family education

Case Manager Social Work Intern

Salvation Army
08.2020 - 06.2021
  • Conducted face to face weekly contacts to ensure clients are abiding by organizational policies and guidelines
  • Provided necessary resources, opportunities, and support for personal and professional development
  • Designed and implemented strategies for clients to achieve personal, financial, and career objectives
  • Develop and maintain supportive relationships emphasizing accountability
  • Consulted with teachers, parents, and administrative staff to offer observation, direction, and support for student achievement
  • Provided case management when needed to offer resources and support to students and families
  • Provide advocacy in the areas of health, employment, and housing
  • Conducted crisis interventions, completed initial assessments, and developed actions plans as necessary to preserve the wellbeing of clients and families

Education

Master of Social Work -

Valdosta State University
Valdosta, GA
05.2022

Bachelor of Arts - Interdisciplinary Studies, Sociology, Psychology, Anthropology

Valdosta State University
Valdosta, GA
05.2020

Skills

  • Adaptable problem-solving
  • Effective organization
  • Crisis management
  • Detailed case supervision
  • Creative problem-solving
  • Team leadership
  • Critical Thinking

Affiliations

  • Member, National Association of Social Workers (NASW)
  • Member, Kappa Delta Pi Honor Society

ADDITIONAL EXPERIENCE

Graduate Assistant, Valdosta State University Creative Services, Valdosta, GA 2021–2022

Timeline

Case Manager II

Encompass Rehabilitation Hospital of Henry
12.2023 - Current

Medical Social Work

Piedmont Macon Medical Center
05.2022 - 03.2023

Medical Social Work Intern

South Georgia Medical Center
08.2021 - 05.2022

Case Manager Social Work Intern

Salvation Army
08.2020 - 06.2021

Bachelor of Arts - Interdisciplinary Studies, Sociology, Psychology, Anthropology

Valdosta State University

Master of Social Work -

Valdosta State University
Jennifer Hayes