Jennifer Hill
Donalsonville
Summary
Computer skills (10+ years)
Leadership (9 years)
Current student, Expected graduation December 2026. I'm actively seeking a career in medical front office assistant and billing clerk. I'm proactive, friendly, great with customer service specialist, and dedicated to meeting and exceeding expectations at every interaction. I believe I have finally found my calling. I'm Timely and professional with extraordinary communication skills. I did 1.5 years of merchandising to gain experience and knowledge. I'm an Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and needs to deliver excellent service on every interaction. I look forward to taking my career to the next level but, also helping patients get everything they need from the paperwork aspect as well.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medication proxy / personal care assistant
Great Grans assisted living Home
Donalsonville
02.2025 - 03.2026
- Administered medications according to prescribed schedules and documented any changes in health status
- Provided personalized care and assistance to individuals with physical or cognitive disabilities
- Assisted clients with activities of daily living, including bathing, dressing, grooming, and toileting
- Assisted with mobility devices such as walkers or wheelchairs to ensure safe movement
- Prepared nutritious meals based on dietary restrictions and preferences of clients
- Engaged in meaningful conversations and provided emotional support to enhance the well-being of clients
- Assisted individuals with meal planning, grocery shopping, cooking meals within specific dietary guidelines
Ward Clerk
SEMINOLE MANOR NURSING HOME
Donalsonville
01.2023 - 03.2025
- Medical records
- Administration entry level, multi-line phone management.
- Operate essential office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Schedule maintenance and for the residents to maintain use of facilities.
- Maintain a patient recall system.
- Filing
- Scheduling appointments
- Schedule labs
- Assist patients to appointments
- Schedule EKG, CT, MRI
- Use non-disciplinary tools and equipment such as a computer.
- Complete forms in accordance with company procedures. Whatever is asked of me I try to do. Some micro MD experience.
- Managed patient records, ensuring accuracy and compliance with healthcare regulations to enhance operational efficiency.
Driver Helper
UPS
Tallahassee
12.2024 - 12.2024
- Loaded and unloaded cargo from delivery vehicles, ensuring proper handling and securing of items
- Maintained cleanliness and organization of delivery vehicle, ensuring a professional appearance at all times
- Verified accuracy of shipments by comparing invoices with actual delivered products
- Provided exceptional customer service by addressing inquiries and concerns in a timely manner
- Collaborated with driver to plan optimal routes for deliveries, minimizing travel time and maximizing efficiency
- Assisted in the completion of necessary paperwork such as delivery receipts, log sheets, and mileage reports
- Assisted driver in the safe and efficient delivery of goods to various locations
- Adhered to all traffic laws and regulations while operating the delivery vehicle
Team Leader
Dollar General
Bainbridge
10.2022 - 01.2023
- Cashier
- Stock
- Cash exchange with the safe
- Receiving vendors
- Perform floor stock duties, inc
- Check list-clean the store.
- Plan, direct, supervise, and coordinate work activities for each shift.
- I loved my customers!
- Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
- Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
- Monitor inventory levels and requisition or purchase supplies as needed.
- Evaluate employee job performance and conformance to regulations and recommend appropriate personnel action.
- Develop work schedules according to budgets and workloads.
- Arrange for necessary maintenance or repair work.
Flower bed Manager
J & L Gardenscapes
Donalsonville
06.2018 - 01.2023
- I would construct and/or re-construct flower beds to meet the needs of each client. We had wonderful clientele. I handled all of the paperwork from each job. I prepared and filed the taxes for the business each year. I loved what I did because of the people I worked for. They welcomed me to their homes to make something old, new and beautiful again. I enjoyed putting a smile on each face!
- Select and purchase seeds, plant nutrients, disease control chemicals, and garden and lawn care equipment.
- Cut and prune trees, shrubs, flowers, and plants.
- Tour work areas to observe work being done, to inspect crops, and to evaluate plant and soil conditions.
- Graft plants.
- Identify plants as well as problems such as diseases, weeds, and insect pests.
- Assign work schedules and duties to nursery or greenhouse staff, and supervise their work when needed.
- Provide information to customers on the care of trees, shrubs, flowers, plants, and lawns.
- (Small business owner)
Education
Phlebotomy
Southern Regional Technical College
Thomasville, GA 10.2024 - 12.2024
High school diploma or GED -
New York Mills Secondary
New York Mills, MNSkills
- Medication cart
- Bookkeeping
- Quality resident care
- Insurance verification
- Hand tools
- Data entry
- Bilingual
- Nursing
- Customer support
- Microsoft Office
- Grammar Experience
- Phone answering
- Google Docs
- Behavioral health
- Cash handling
- Medication dispensing
- Typing
- Faxing
- Telemarketing
- FDA regulations
- Record keeping
- Resident's rights
- Epic
- Computer operation
- Care plans (5 years)
- Medical Scheduling
- Optical experience
- Medical administrative support
- Financial report writing
- Lending
- Grocery store
- Microsoft Excel
- Healthcare management
- Customer relationship management
- Telecommunication
- Office experience
- Client services
- Leadership
- Medical coding
- Planograms
- Medication pass administration
- 5G
- Financial concepts
- Forecasting
- Office management
- Materials handling
- Outpatient
- Medication adherence support
- Organizational skills
- Patient care
- Intake
- Inside sales
- Multi-line phone systems (2 years)
- Medication charting
- Nutrition
- Call center
- OSHA
- Insulin administration
- Manufacturing
- Administrative experience within healthcare
- Dispatching
- Patient charting
- Appointment scheduling
- Supervising experience
- Technology sales
- Animal restraint
- Medical billing (3 years)
- Zendesk
- Restaurant experience
- Writing skills
- Photocopying
- ICD-9
- Wastewater
- Databases
- Construction estimating
- Medication administration documentation
- Clinical laboratory experience
- Computer skills
- English
- Guest services
- Mentoring
- Fashion retail
- Quality control
- Patient rights
- Patient observation
- Aging issues counseling
- Medical imaging
- Medication supplies
- Workers' compensation
- Geriatrics
- Tree Trimming
- ICD coding
- Special education
- Blood sampling
- Fraud
- Spanish
- Copywriting
- Analysis skills
- Assisting with ADLs
- Meal preparation
- Documentation review
- Infection prevention management
- Outside sales
- Door-to-door
- Medication administration
- Data analysis skills
- Payroll processing
- Hospital experience
- Allergy care
- Windows
- Marketing
- Accounting
- Analytics
- Call center management
- 4G/LTE
- CPR
- Word processing
- Accounts payable
- Google Workspace
- Stocking
- Productivity software
- Patient personal care assistance
- Social work
- Animal care
- EHR systems
- Database management
- Revenue cycle management
- Medical office experience
- File organization
- Zoom
- Adobe Acrobat
- Microsoft Word
- NEC
- Achieving HIPAA compliance
- Microsoft Teams
- Salesforce
Certification
- Clinical Assistant Phlebotomist, Present
- CPR Certification, 09/2024, 09/2026
- AMERICAN HEART ASSOCIATION - CPR BLS CERTIFICATION
- Driver's License, 07/2016, 07/2025
- Certified Medication Aide
- CNA
- Medication aide certification examination (MACE)
- Certified Medication Technician
- BLS Certification
- CRC
- First Aid Certification
- ASCP Certification
- Lifeguard Training
- Certified Phlebotomy Technician
- Non-CDL Class C
- AED Certification
Willing To Relocate
- Marianna, FL
- Bainbridge, GA
Timeline
Medication proxy / personal care assistant
Great Grans assisted living Home
02.2025 - 03.2026
Driver Helper
UPS
12.2024 - 12.2024
Phlebotomy
Southern Regional Technical College
10.2024 - 12.2024
Ward Clerk
SEMINOLE MANOR NURSING HOME
01.2023 - 03.2025
Team Leader
Dollar General
10.2022 - 01.2023
Flower bed Manager
J & L Gardenscapes
06.2018 - 01.2023
High school diploma or GED -
New York Mills Secondary