Jennifer Kreft
Carlton
Summary
Dynamic professional with a proven track record at Nancy Mae’s Sweets, adept at enhancing customer satisfaction and managing a productive team. Excels in fast-paced environments, showcasing excellent communication and problem-solving skills. Known for dependability and a proficient technology user, significantly contributing to operational efficiency and service excellence.
Overview
7
7
years of professional experience
Work History
Manager
Nancy Mae’s Sweets
09.2020 - 11.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sales Associate
Kirklands Home Decor And Gifts
08.2017 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Early Childhood Education
Heritage High School
Conyers, GA05.2013
Skills
- Fast Learner
- Highly Dependable
- Good Time Management
- Excellent Communication Skills
- Good Problem Solving Skills
- Efficient
- Fast Typing Skills
- Good with Technology
Timeline
Manager
Nancy Mae’s Sweets
09.2020 - 11.2024
Sales Associate
Kirklands Home Decor And Gifts
08.2017 - 03.2019
Early Childhood Education
Heritage High School
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