Jennifer LaFavor
Kennesaw
Summary
Results-driven professional with extensive experience in team leadership and decision-making. Adept at developing strategic plans that enhance operational efficiency and reduce costs. Committed to fostering a culture of collaboration and continuous improvement across multiple locations.
Overview
8
8
years of professional experience
Work History
District Manager
Serpa Network
Saint Petersburg
03.2023 - 07.2025
- Oversaw daily operations across multiple locations to ensure compliance with company policies.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
Executive Assistant
Trinity Family Financial
Treasure Island
07.2020 - 03.2023
- Managed executive calendars and scheduled appointments efficiently.
- Coordinated travel arrangements and itineraries for executives.
- Handled confidential correspondence and sensitive information securely.
- Developed presentations using Microsoft PowerPoint for internal meetings.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
General Manager
Dunkin' Brands
Kenneth City
07.2017 - 07.2020
- Oversaw daily operations and maintained high-quality service standards.
- Managed staff scheduling to ensure adequate coverage during peak hours.
- Implemented training programs for new employees on operational procedures.
- Coordinated inventory management and ensured timely supply replenishment.
- Facilitated team meetings to promote collaboration and address challenges.
Education
Some College (No Degree) -
Saint Petersburg College
Palm Harbor, FLSkills
- Operational management
- Effective communication
- Problem solving
- Team leadership
- Decision-making
- Leadership development
- Attention to detail
- Customer service
Timeline
District Manager
Serpa Network
03.2023 - 07.2025
Executive Assistant
Trinity Family Financial
07.2020 - 03.2023
General Manager
Dunkin' Brands
07.2017 - 07.2020
Some College (No Degree) -
Saint Petersburg College