Jennifer Leifheit
Ellijay
Summary
Dynamic professional with a proven track record in strategic planning and operations oversight at Kennesaw State University. Successfully led cross-functional teams, enhancing efficiency and fostering a culture of continuous improvement. Expert in marketing strategy development, driving brand awareness, and customer engagement while prioritizing staff training and development for optimal performance.
Overview
24
24
years of professional experience
Work History
Owner/Operator
A Little Baked Bakery
11.2018 - Current
- Manage day-to-day business operations.
- Provide exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Negotiate contracts with vendors to secure favorable terms for the business.
- Consult with customers to assess needs and propose optimal solutions.
- Develop and implemented successful marketing strategies, increasing brand awareness and customer base.
- Contribute positively to the local community through involvement in various events or charitable organizations.
Associate Director
Kennesaw State University
10.2001 - 02.2019
- Led teams of up to 25 personnel, supervising daily performance as well as training and improvement plans.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved overall team efficiency by streamlining project management processes and implementing new collaboration tools.
- Fostered a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Assisted senior leadership in managing all aspects of operations.
- Managed cross-functional teams for multiple large-scale projects, successfully completing each on time and within budget constraints.
- Established strong relationships with key University partners, creating mutually beneficial opportunities for growth and collaboration.
Education
Bachelor of Science - Communications
Kennesaw State University
Kennesaw, GAMaster of Arts - Communications
Georgia State University
Atlanta, GASkills
- Strategic planning
- Marketing strategy development
- Operations oversight
- Staff training and development
Timeline
Owner/Operator
A Little Baked Bakery
11.2018 - Current
Associate Director
Kennesaw State University
10.2001 - 02.2019
Bachelor of Science - Communications
Kennesaw State University
Master of Arts - Communications
Georgia State University
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