Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jennifer Rodriguez

Norcross

Summary

Dynamic Front Desk Receptionist with proven expertise at Women's Imaging Specialists, excelling in customer service and attention to detail. Skilled in managing multi-line phone systems and optimizing appointment scheduling, enhancing office efficiency. Bilingual communicator adept at fostering positive client interactions and ensuring compliance with administrative protocols.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Women's Imaging Specialists
05.2022 - Current
  • Processed client documentation accurately, ensuring compliance with company protocols and procedures.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Collected room deposits, fees, and payments.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Front Desk Receptionist

Supertax Inc
10.2020 - 02.2022
  • Managed multi-line phone system, directing calls to appropriate departments efficiently.
  • Greeted and assisted clients, ensuring positive first impressions and seamless check-in experiences.
  • Maintained organized reception area, enhancing overall office professionalism and functionality.
  • Scheduled appointments using scheduling software, optimizing calendar management for team members.

Education

MeadowCreek High School
Norcross, GA

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Telephone etiquette
  • Data entry
  • Problem-solving skills
  • Microsoft office
  • Bilingual

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Front Desk Receptionist

Women's Imaging Specialists
05.2022 - Current

Front Desk Receptionist

Supertax Inc
10.2020 - 02.2022

MeadowCreek High School
Jennifer Rodriguez