Jennifer Strickland
Pavo,GA
Summary
Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.
Overview
20
20
years of professional experience
Work History
Boutique Owner/Designer
Rose & Thom
Thomasville
10.2022 - Current
- Launch of successful business with over $165,000 in first year sales
- Oversaw all aspects of the boutique operations from planning and purchasing
- Designing custom apparel and fulfilling orders.
- Improved customer satisfaction with personalized styling consultations and attentive service, fostering repeat business.
- Managed financial operations of the boutique, ensuring accurate bookkeeping and timely payment processing to maintain profitability.
- Developed successful marketing campaigns to drive store traffic, utilizing both digital platforms and local community events.
- Built a loyal customer base through engaging social media content, regular email newsletters, and exclusive promotions.
- Monitored sales data to identify trends, optimize pricing strategy, and make informed decisions for future inventory purchases.
- Established strong relationships with vendors to negotiate favorable terms on merchandise orders while maintaining quality standards.
- Created an appealing store atmosphere through strategic layout design, ambient music selections, and enticing window displays.
- Systematized daily opening/closing procedures to streamline operations while ensuring adherence to safety protocols.
- Managed team of full-time and part-time staff, trained new workers and monitored performance.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Regional Payroll Processor
Ambassador Corporate
Thomasville
12.2020 - 10.2022
- Process payroll for the region which included collect, verify, and record employee attendance, including hours worked for over 1000 employees.
- Compute wages, commissions, and deductions
- Ensure compliance with federal, state, and local tax laws including remittance of payroll taxes
- Process and monitor garnishment orders
- Handle employee complaints about incorrect payments and resolve discrepancies
- Communication with branches and contracted companies
- Maintain a database of personnel information and accurate payroll records
- Conduct regularly scheduled audits of payroll records to ensure continued accuracy.
Office Manager
Delta Life Insurance Company
Thomasville
07.2019 - 12.2020
- Responsible for agent route turn-ins, all customer payments, mail pay, and collection of delinquent accounts
- Data entry, email correspondence with home office, answering phones, handling customer issues, faxing, filing, and general clerical duties
- Responsible for daily balancing and all completion of all paperwork
- Promoted to Office Manager in January 2020, overseeing daily office duties, hiring new employees, new employee orientation, keeping up with employee time, ensuring the office runs effectively, corrections of agent accounting errors, daily balance, ACH payments, bookkeeping and accounts payable, weekly district balance and close out.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Owner/Designer
MOMogram It
Thomasville
01.2013 - 07.2019
- Launching a personalization online company
- Marketing, designing, and development of new products
- Sales, customer service, and inventory
- Production of each sale, packaging, and shipping.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Front Desk Associate
Jameson Inn
06.2011 - 05.2013
- Customer service, selling of rooms
- Checking guests in and out of their stay
- Accepting payments for their stay
- Assigning cleaning staff to their shift work
- End of shift paperwork, cleaning area, and general office duties
- Received numerous awards and recognition for customer service and sales.
Co-Director
Kidz Palace Childcare Center
09.2003 - 06.2007
- Operation of childcare center
- Enrollment, tuition, preparing grants, staff scheduling, screening and hiring of qualified staff.
- Streamlined operations for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Managed budgets effectively, ensuring optimal allocation of resources for maximum impact.
- Created and updated records and files to maintain document compliance.
Education
Associate of Science - Radiologic Technology
Moultrie Technical College
Moultrie, GAGED -
Pelham High School
Pelham, GA04.2003
Skills
- Sales Strategy Development
- Sales Leadership
- Goal Setting and Achievement
- Client Relationship Management
- Upselling and Cross Selling
- Cash Handling Expertise
- Payment Processing
- Vendor Management
- Inventory Tracking
Timeline
Boutique Owner/Designer
Rose & Thom
10.2022 - Current
Regional Payroll Processor
Ambassador Corporate
12.2020 - 10.2022
Office Manager
Delta Life Insurance Company
07.2019 - 12.2020
Owner/Designer
MOMogram It
01.2013 - 07.2019
Front Desk Associate
Jameson Inn
06.2011 - 05.2013
Co-Director
Kidz Palace Childcare Center
09.2003 - 06.2007
Associate of Science - Radiologic Technology
Moultrie Technical College
GED -
Pelham High School