Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JENNIFER THOMAS

Atlanta

Summary

Experienced Human Resources professional with 11+ years of experience in talent acquisition, employee relations, and organizational development. Demonstrated ability to foster an inclusive, positive work environment and foster employee engagement. Training Manager with a proven record of success in designing and delivering effective training solutions, managing large-scale projects, leading teams and developing effective learning plans.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Recruiter

Live Nation Entertainment Inc.
01.2024 - Current
  • Utilized social media platforms to expand recruitment reach and engage with potential candidates.
  • Developed employer branding initiatives to attract top talents to the organization.
  • Collaborated with human resources and other departments to source and select the best candidates.
  • Ensured compliance with federal and state employment laws.
  • Collaborated with HR team to improve diversity and inclusion initiatives in recruitment processes.
  • Implemented pre-employment assessments to evaluate candidate skills and fit.
  • Participated in job fairs to identify potential candidates.

Director of Recruitment and Training (Contract)

Revolution Field Services
05.2024 - 11.2024
  • Spearheaded the development of a robust recruitment strategy that increased applicant quality and enhanced workforce productivity.
  • Implemented a comprehensive training program for onboarding new hires, resulting in a 25% reduction in training time and an increase in employee retention rates.
  • Developed key performance indicators (KPIs) for recruitment and training processes, which drove significant data-driven decision-making and improving overall hiring efficiency.
  • Led a cross-functional team to redesign the entire recruitment process, decreasing time-to-hire from 2 weeks to 1 week while maintaining high-quality standards in candidate selection.
  • Analyzed and interpreted data to identify areas of improvement.
  • Developed and implemented new training initiatives to enhance staff knowledge and skills.

Junior Recruiter

TKC Holdings
03.2023 - 01.2024
  • Developed and maintained relationships with college and university career offices.
  • Utilized applicant tracking system to manage and track applicants.
  • Conducted pre-screening interviews to assess candidate qualifications.
  • Participated in job fairs and other recruitment events.

Recruiter

Relatient
02.2022 - 02.2023
  • Coordinated with hiring managers to determine job requirements and expectations.
  • Maintained strong relationships with candidates and provided exceptional candidate experience.
  • Collaborated with human resources and other departments to source and select the best candidates.
  • Utilized advanced sourcing techniques to identify top talent.
  • Streamlined recruitment procedures by utilizing applicant tracking systems, significantly improving efficiency.
  • Collaborated with HR team to improve diversity and inclusion initiatives in recruitment processes.
  • Created and managed job postings for internal and external job boards.

Recruiter

Hire Velocity
01.2021 - 11.2021
  • Operated and maintained applicant tracking and candidate management systems.
  • Coordinated schedules to arrange management interviews with applicants.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.

Learning and Development Manager

Darden
01.2018 - 11.2020
  • Designed and delivered training sessions on compliance topics to ensure regulatory adherence.
  • Utilized instructional design principles to create engaging and effective training materials.
  • Collaborated with cross-functional teams to align learning initiatives with business objectives.
  • Designed and implemented a comprehensive training program that improved employee retention rates annually.
  • Facilitated workshops on leadership development, resulting in an increase in participant engagement scores.
  • Collaborated with cross-functional teams to identify skills gaps, leading to the creation of targeted learning paths aligned with business strategies.
  • Utilized performance metrics to evaluate training effectiveness, achieving an improvement in team productivity within 3 months.
  • Spearheaded e-learning initiatives that reduced training costs by while enhancing access to resources for over employees.

Manager FOH and Talent Acquisitions

Darden
04.2013 - 12.2017
  • Revamped talent acquisition strategies, resulting in an increase in candidate quality and a reduction in time-to-fill positions.
  • Developed and executed targeted recruitment campaigns that attracted qualified candidates, significantly enhancing the talent pipeline for critical roles.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Collaborated with cross-functional teams to identify staffing needs, achieving a 50% improvement in hiring manager satisfaction ratings within six months.
  • Led training workshops for hiring managers on interviewing techniques, resulting in a increase in successful hires and improved team dynamics.

Dance Teacher

Youth Theatre Interactions
09.2012 - 07.2017
  • Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Planned routines for recitals and performances.
  • Utilized different styles of teaching to accommodate students of all capabilities.

Server/Bartender/Host

Darden (Yard House)
11.2011 - 03.2013
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

Palisade Preparatory School
Yonkers, NY

Skills

  • Deliverables Scheduling
  • Talent Assessment & Acquisition
  • LinkedIn Recruiter
  • Behavior Interviewing
  • Sourcing
  • Performance Evaluations
  • Diversity & Inclusion
  • Candidate Sourcing & Screening
  • Creative Thinking

Certification

MBTI Certified

Timeline

Director of Recruitment and Training (Contract)

Revolution Field Services
05.2024 - 11.2024

Recruiter

Live Nation Entertainment Inc.
01.2024 - Current

Junior Recruiter

TKC Holdings
03.2023 - 01.2024

Recruiter

Relatient
02.2022 - 02.2023

Recruiter

Hire Velocity
01.2021 - 11.2021

Learning and Development Manager

Darden
01.2018 - 11.2020

Manager FOH and Talent Acquisitions

Darden
04.2013 - 12.2017

Dance Teacher

Youth Theatre Interactions
09.2012 - 07.2017

Server/Bartender/Host

Darden (Yard House)
11.2011 - 03.2013

Palisade Preparatory School

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