Jennifer Ulrich
Toccoa
Summary
Proven multitasker and organizer, I elevated customer satisfaction at Heidelberg by seamlessly managing multiple tables and ensuring prompt service. As a self-employed caregiver and housekeeper, I fostered strong client relationships, enhancing repeat business through compassionate support and efficient operations. My adeptness in cash handling and inventory management underscores my commitment to operational excellence.
Overview
13
13
years of professional experience
Work History
Caregiver
Self Employed
04.2024 - 01.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Owner Housekeeper
Self Employed
03.2021 - 04.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members. Li
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Server
Heidelberg
08.2020 - 08.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Slice of Helen
06.2018 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
Shift Gig
01.2016 - 05.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Pies and Pint
06.2012 - 12.2014
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Aesthetician Certification -
North Georgia Technical College
Clarkesville, GASkills
- Respectful and compassionate
- Time management
- Multitasking and organization
- Emotional support
- Strong multitasking
- Team player attitude
- Cleanliness and hygiene
- Customer relations
- Relationship building
Timeline
Caregiver
Self Employed
04.2024 - 01.2025
Owner Housekeeper
Self Employed
03.2021 - 04.2024
Server
Heidelberg
08.2020 - 08.2021
Bartender
Slice of Helen
06.2018 - 03.2020
Bartender
Shift Gig
01.2016 - 05.2018
Bartender
Pies and Pint
06.2012 - 12.2014
Aesthetician Certification -
North Georgia Technical College
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