JENNY COLEMAN
Savannah
Summary
Client focused professional with a strong background in consultative sales and benefits guidance. Experienced explaining complex information in plain language, resolving concerns with empathy, and building long term relationships grounded in trust. Adept at navigating CRMs and multiple systems while staying organized, and detail driven. Committed to continuous improvement and an excellent client experience.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Office Manager/Regional Assistant
Jani-King
Savannah, GA
06.2025 - 12.2025
- Managed high volume client requests’ 50+ work orders
- Improved client satisfaction by 15%
- Made 20+ daily calls with a calm, professional approach to resolve concerns and secure payments
- Provided clear step-by-step guidance to resolve issues
- Identified new business opportunities during service calls, communicated value to prospective clients, and maintained accurate documentation.
Assistant Manager
Labor Finders
Savannah, GA
04.2022 - 01.2025
- Built and managed client relationships by identifying needs and recommending tailored solutions
- Resolved client concerns promptly with clear communication
- Trained and coached staff and maintained accurate and confidential records.
Staffing Specialist
MANPOWER
Savannah, GA
01.2008 - 12.2008
- Guided high-volume new hires through onboarding with clear, step-by-step communication
- Delivered training that improved readiness and client satisfaction
- Grew and retained client accounts through consultative outreach and needs-based solutions.
Education
High School Diploma - Business
Newport H.S.
PABusiness Administration - Business/Pre-law
Central Penn
Summerdale, PASkills
- CRM software and multi-system navigation
- Clear verbal communication
- Active listening
- Client relations
- Problem solving and de-escalation
- Detail orientation
- Time management
- Confidentiality
Certification
Marketing
Merchandisment
Timeline
Office Manager/Regional Assistant
Jani-King
06.2025 - 12.2025
Assistant Manager
Labor Finders
04.2022 - 01.2025
Staffing Specialist
MANPOWER
01.2008 - 12.2008
High School Diploma - Business
Newport H.S.
Business Administration - Business/Pre-law
Central Penn