Jequesha Meadows
Buford
Summary
Results-driven professional with expertise in customer service and insurance claims operations. Demonstrates strong communication and problem-solving skills while fostering positive client relationships in fast-paced settings. Excels in managing priorities, maintaining accurate documentation, and collaborating with cross-functional teams to enhance customer experiences.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Statefarm Claims Associate Summer Intern
Statefarm Insurance
Dunwoody
05.2024 - Current
- Investigated and evaluated insurance claims by reviewing documentation and policy information.
- Communicated with customers, repair facilities, attorneys, and third-party vendors to gather claim details, ensuring timely updates throughout claims process.
- Managed a high-volume caseload while meeting productivity and quality standards.
- Reviewed claim files for accuracy and completeness, ensuring compliance with company policies and state regulations to mitigate potential liabilities.
- Documented claim activity and maintained accurate records in claims management systems, facilitating efficient claim processing and retrieval.
- Assisted in determining claim liability, coverage, and settlement recommendations under supervisor.
Server
Dave and Busters
Lawrenceville
08.2023 - Current
- Maintained cleanliness and organization of dining areas, tables, and service stations.
- Collaborated with kitchen staff and team members to ensure timely service.
- Managed multiple tables simultaneously while maintaining excellent attention to detail.
- Upheld food safety, sanitation, and health regulations.
- Assisted with opening and closing duties, including stocking supplies and preparing the dining area.
- Handled customer complaints with professionalism to ensure a positive guest experience.
- Promoted menu specials and upsold appetizers, beverages, and desserts to increase sales.
- Trained new team members on restaurant procedures and customer service standards.
Server
Snooze AM Eatery
Sandy Springs
05.2024 - 07.2025
- Provided outstanding customer service in a fast-paced restaurant by managing multiple tables, ensuring accurate order fulfillment, processing payments, and maintaining a clean, welcoming dining environment while consistently delivering a positive guest experience
- Upheld food safety, sanitation, and health regulations.
- Assisted with opening and closing duties, including stocking supplies and preparing the dining area.
- Handled customer complaints with professionalism to ensure a positive guest experience.
Server
Top Dawg Tavern
Bethlehem
06.2020 - 08.2023
- Delivered exceptional customer service in a fast-paced, high-volume restaurant.
- Greeted guests promptly and created a welcoming dining experience.
- Accurately took customer orders using the point-of-sale system.
- Served food and beverages efficiently while ensuring order accuracy.
- Explained menu items, daily specials, and made food and beverage recommendations.
- Monitored guest satisfaction and resolved concerns professionally.
- Processed cash and credit card payments.
- Maintained cleanliness and organization of dining areas, tables, and service stations.
Education
Bachelor of Science - Public Relations And Psychology
Kennesaw State University
Kennesaw, GA 08.2022 - 12.2026
Archer High School
Lawrenceville , GaSkills
- Client relations
- Attention to detail
- Conflict resolution
- Time management
- Verbal communication
Timeline
Statefarm Claims Associate Summer Intern
Statefarm Insurance
05.2024 - Current
Server
Snooze AM Eatery
05.2024 - 07.2025
Server
Dave and Busters
08.2023 - Current
Bachelor of Science - Public Relations And Psychology
Kennesaw State University
08.2022 - 12.2026
Server
Top Dawg Tavern
06.2020 - 08.2023
Archer High School