Overview
Work History
Education
Skills
Languages
Timeline
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Jeremiah Dunton

Hampton

Overview

3
3
years of professional experience

Work History

Product Expert

TurboTax
01.2024 - 04.2024
  • Resolved customer inquiries regarding products features, functionality, compatibility and pricing.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Determined accurate prices for customer services, consistently searching for deals and best prices.
  • Answered incoming calls and live-chats, providing frontline customer support or assistance with product and service transactions.

Forklift Operator

DHL Ferrero
05.2021 - 03.2023
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Experienced with numerous of forklift machines such as slip-sheet, reach and etc...

Education

High School Diploma -

Luella High School
05-2020

Skills

  • Attentive customer service
  • Tech support
  • Online order support
  • Customer relations
  • Flexible and adaptable
  • Teamwork and collaboration
  • Computer skills
  • Troubleshooting
  • Multitasking
  • Forklift operation
  • Loading and unloading
  • Shipping and receiving
  • Material handling
  • General laborer
  • Order picking

Languages

English
Native/ Bilingual
Spanish
Limited

Timeline

Product Expert

TurboTax
01.2024 - 04.2024

Forklift Operator

DHL Ferrero
05.2021 - 03.2023

High School Diploma -

Luella High School

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Jeremiah Dunton