Jeremiah Dunton
Hampton
Overview
3
3
years of professional experience
Work History
Product Expert
TurboTax
01.2024 - 04.2024
- Resolved customer inquiries regarding products features, functionality, compatibility and pricing.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Conducted regular follow-up calls with customers after resolving their issues.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Answered incoming calls and live-chats, providing frontline customer support or assistance with product and service transactions.
Forklift Operator
DHL Ferrero
05.2021 - 03.2023
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Experienced with numerous of forklift machines such as slip-sheet, reach and etc...
Education
High School Diploma -
Luella High School
05-2020
Skills
- Attentive customer service
- Tech support
- Online order support
- Customer relations
- Flexible and adaptable
- Teamwork and collaboration
- Computer skills
- Troubleshooting
- Multitasking
- Forklift operation
- Loading and unloading
- Shipping and receiving
- Material handling
- General laborer
- Order picking
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Product Expert
TurboTax
01.2024 - 04.2024
Forklift Operator
DHL Ferrero
05.2021 - 03.2023
High School Diploma -
Luella High School