Jeremiah Francois
Lawrenceville
Summary
Possessing excellent organizational abilities and positive outlook with 3 years of customer-facing experience and with hands-on experience in technical diagnostics, system maintenance and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Strong understanding of collaborative teamwork and efficiency improvements.
Overview
4
4
years of professional experience
Work History
Zipline Technician
Urban Air Trampoline and Adventure Park
05.2023 - Current
- Operated and maintained amusement rides, ensuring safety and compliance with regulations.
- Conducted equipment routine inspections to identify and resolve mechanical issues promptly., assisted guests with harnessing, and responded to technical issues.
- Communicated clearly with both team members and guests in a high-attention environment
- Assisted in training junior technicians on equipment operation and safety protocols.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Resolved customer inquiries through effective communication and problem-solving skills.
- Collaborated with team members to enhance service delivery and improve customer satisfaction.
Birthday Party Host
Urban Air Trampoline and Adventure Park
05.2021 - 05.2023
- Greeted parents and guests, led them to their event space, and ensured all party needs were met
- Coordinated birthday party activities to ensure seamless execution and guest satisfaction.
- Managed logistics for multiple parties, optimizing schedules and resource allocation.
- Maintained high standards of cleanliness and safety within the party area, contributing to positive client reviews and recommendations.
- Delivered consistent, high-quality experiences for large groups under fast-paced conditions
- Built strong rapport with families and received positive feedback on communication and service
- Maintained organized scheduling and adapted quickly to last-minute changes
Education
High School Diploma -
Archer High School
Lawrenceville, GA01.2025
Skills
- Excellent customer service & communication
- Technically inclined and eager to learn more
- Experience setting up Ring and Arlo camera systems
- Comfortable troubleshooting tech for family and friends
- Familiar with Google Docs, Zoom, and remote tools
- Reliable, fast learner, and team-oriented
- Attention to detail
- Works Well Under Pressure
Additional Highlights
- Passionate about technology and problem solving
- Comfortable working remotely and independently
- Motivated to contribute to a team and grow within a company
Timeline
Zipline Technician
Urban Air Trampoline and Adventure Park
05.2023 - Current
Birthday Party Host
Urban Air Trampoline and Adventure Park
05.2021 - 05.2023
High School Diploma -
Archer High School
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