JEREMIAH WYATT
Lawrenceville
Summary
Diligent 2nd Assistant Manager with background in retail and hospitality sectors. Brought skillful leadership, team coordination, and customer service to previous roles. Known for enhancing operational efficiency and streamlining processes while fostering positive workplace culture. Demonstrated capability in staff training, inventory management, and conflict resolution.
Overview
4
4
years of professional experience
Work History
Second Assistant Manager
Jimmy John's
Lawrenceville
08.2024 - Current
- Assisted in managing daily operations and maintaining store efficiency.
- Trained new staff on company policies and customer service standards.
- Coordinated inventory management and ensured stock accuracy.
- Established procedures for receiving, stocking, and displaying merchandise.
- Resolved customer complaints in an effective manner.
- Monitored food safety practices to ensure compliance with health regulations.
- Kept watch over machines to ensure they were working and safe at all points.
Crew Trainer
McDonald's
New Port Richey
11.2022 - 12.2024
- Quickly trained roughly 78 employees per year with the proper customer service skills required for efficient and polite interactions
- Spoke with customers on a personal level ensuring a much easier experience on their end
- Maintained customer satisfaction levels appropriately aligned with the company guidelines
- Wiped down tables, swept, refilled stock and handled waste
- Remained courteous and calm at all points, even during moments of customer dissatisfaction
- Maintained high standards of customer service during high-volume, fast-paced times, prepared all food orders within a 2–3 minute time frame
Team Member
Burger King
New Port Richey
11.2023 - 05.2024
- Sent customer orders through to a kitchen screen with customer preferences and allergies
- Maintained all employee areas up to company standards
- Developed personal relationships with customers in order to provide the best experience possible
- Operated registers, processed payments and handled cash
- Stayed up to date on company procedures and deals for the optimal customer experience
Deli Clerk
Publix
New Port Richey
09.2021 - 05.2022
- Clearly communicated current deals and prices to grant an efficient yet thorough service
- Scheduled pickups based on incoming service calls and tickets
- Obtained personal understanding of customers for accuracy in the services provided to them
- Demonstrated proficient knowledge of products and prices
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, floors, removing trash and maintaining machinery
- Operated Slicers and other equipment according to company guidelines to minimize accidents and injuries
Education
High School Diploma -
Central Gwinnett High School
Lawrenceville, GA05.2021
Skills
- Customer Service
- POS
- Sanitation Standards
- Maximizing Sales Menu Items
- Management Adaptability
- Problem Solving
- Conflict Management
- Inventory management
- Staff training
- Food safety compliance
- Customer relationship management
- Merchandising procedures
- Conflict resolution
- Attention to detail
Applications
- Office365 (Outlook, Word, OneDrive)
- Google Suite (Docs, Drive, Sheets, Gmail)
Timeline
Second Assistant Manager
Jimmy John's
08.2024 - Current
Team Member
Burger King
11.2023 - 05.2024
Crew Trainer
McDonald's
11.2022 - 12.2024
Deli Clerk
Publix
09.2021 - 05.2022
High School Diploma -
Central Gwinnett High School