Jeremy Rhodes
Valdosta
Summary
Results-driven Maintenance Technician with a proven track record at Saft America, enhancing service response time and customer satisfaction. Skilled in mechanical troubleshooting and preventive maintenance, I excel in problem-solving and fostering team collaboration, leading to improved operational efficiency and reduced downtime. Highly motivated to deliver exceptional results in dynamic environments.
Overview
15
15
years of professional experience
Work History
Maintenance Technician
Saft America
Valdosta, GA
09.2025 - Current
- Developed process improvements that enhanced service response time and customer satisfaction.
- Trained staff on new maintenance procedures, enhancing team capabilities and operational efficiency.
- Led initiatives to streamline workflow processes, resulting in improved productivity across the department.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
Maintenance Technician
Jacuzzi Brands
Valdosta, GA
06.2021 - 09.2025
- Conducted routine maintenance and repairs on Jacuzzi products to ensure optimal performance.
- Collaborated with cross-functional teams to diagnose and troubleshoot equipment issues efficiently.
- Implemented preventive maintenance schedules, reducing equipment downtime and repair costs.
- Mentored junior technicians on safety protocols and best practices for equipment handling.
- Utilized diagnostic tools to identify malfunctions, ensuring rapid resolution of technical issues.
- Operated varied hand and power tools to complete repairs.
- Followed safety protocols to minimize workplace accidents.
Sale Floor Lead
Western Auto
Valdosta, GA
03.2018 - 06.2021
- Led sales team to enhance customer service and drive engagement on sales floor.
- Mentored new staff in product knowledge, sales techniques, and store policies.
- Implemented inventory management processes to ensure stock accuracy and availability.
- Coordinated promotional events to increase foot traffic and boost overall sales performance.
Store Manager
Dollar Tree
Lake Park, GA
02.2011 - 03.2018
- Directed daily operations to ensure efficient store performance and customer satisfaction.
- Managed inventory levels, optimizing stock replenishment and minimizing shrinkage.
- Trained and mentored staff on sales techniques and customer service standards.
- Implemented visual merchandising strategies to enhance product presentation and appeal.
- Developed employee schedules to align with peak shopping times and labor budgets.
- Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Education
High School Diploma -
Lowndes High School
Valdosta, GA05-2008
Skills
- Preventive Maintenance
- Building maintenance
- Mechanical troubleshooting
- Troubleshooting skills
- Customer service
- Strong multi-tasking
- Retail operations
- Problem-solving
- Highly motivated
- Friendly and outgoing
Timeline
Maintenance Technician
Saft America
09.2025 - Current
Maintenance Technician
Jacuzzi Brands
06.2021 - 09.2025
Sale Floor Lead
Western Auto
03.2018 - 06.2021
Store Manager
Dollar Tree
02.2011 - 03.2018
High School Diploma -
Lowndes High School